LanguageLine Solutions

Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.

Job Description

Position Title: Content Writer

Reports To: Manager, RFP

Department: Marketing

Work Location: US (Remote)

Classification: Salary

To apply: Please submit your current resume, a cover letter demonstrating why you would be a fit for this role, and a one-page corporate summary of LanguageLine Solutions using information publicly available.

Responsibilities

• Upload and edit RFP response content into Content Management System.
• Thoroughly investigate each content area and industry vertical with the SMEs and update and/or create new content with the information gleaned.
• Work with analytics and marketing to help in creation of differentiators, key strengths, and ghosting.
• Ensure all hard copy proposals are printed, signed, and shipped on time. This person is the final quality check for hard copy proposals.
• Maintain and update content database.
• Respond to personnel’s request for specific content.
• Support Bid Managers in tracking down content.
• Act as back-up Bid Manager for support when RFP volume is high.
• Supporting LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.

The full-time annual salaries for this role is listed below, . Please note that this salary information is solely for candidates hired to perform work within this location. Experience and education refers to LanguageLine Solutions’ current salary range for this position. US Remote pay range $65,000 USD - $85,000 USD.

The actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Qualities and Skills Needed

• Excellent writing and editing skills with knowledge of marketing and strategic copy writing.
• Good communicator who can work across departments to effectively gain information needed.
• Perfect grammar and understanding of English language.
• Experience with content management systems preferred.
• Ability to work well under deadlines in a fast-paced team.
• Self-starter who can work independently and initiate.
• Proficiency in MS Word, Outlook, Acrobat Professional, MS Excel, and PowerPoint.
• Understanding of graphics and a graphic eye for layout and presentation.
• Working knowledge of SharePoint helpful, but not necessary.

If you are an individual with a disability and require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact the Corporate Recruiting Team at CorporateRecruiting@languageline.com.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.

Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.

VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)