PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:
Manage the development of retail operations trainings that equip the retail teams with the essential knowledge in achieving business goals and targets. Responsible for identifying and assessing training needs, creating tailored training plans, and implementing various training methods to enhance employees’ skills and performance. They monitor training program effectiveness, manage budgets, and stay updated on training trends.
KEY RESPONSIBILITIES:
Training Organization:
Budget & Expenses:
Personnel Management:
KEY RELATIONSHIPS:
External: Training Vendors
Internal: Retail Operations, Sales, Human Resources, Marketing, and Category Management
KNOWLEDGE, SKILLS AND ABILITIES:
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS: