Watco

What can I expect?

As an intern at Watco Logistics, you'll get hands-on experience in areas ranging from day-to-day logistics Operations such as Account Management and Transportation Coordination to the various support functions of Procurement, Accounting and Design/Engineering. Learn about driving sales, building customer relationships, and managing freight operations. Our internship emphasizes mentorship and offers the chance to collaborate with a cohesive team and experience our award-winning company culture. Tailored opportunities await to align with your strengths and career goals.

Opportunities for exposure?

Our Account Managers are in charge of driving new sales and overseeing day-to-day freight management. They focus on providing quality service, boosting team morale, and maintaining a positive branch culture. The role involves developing new customer sales, utilizing diverse prospecting methods, cultivating sustainable customer relationships, delivering cost-effective solutions, and managing broker and customer service aspects for shipments and accounts to meet branch goals.

• Develop new customer sales
• Utilize various prospecting methods to generate new sales leads and solicit freight
• Cultivate sustainable customer relationships and encourage customer growth
• Deliver cost-effective solutions that will attract and retain customers
• Manage broker and customer service aspects of assigned shipments and/or customer accounts

The Transportation Coordinators (TC) and Transportation Assistants (TA) manage day-to-day freight operations, focusing on cost-effective solutions and customer satisfaction. Responsibilities include brokering shipments, tracking and supporting customer shipments, conducting pricing and rate negotiations, and ensuring compliance. The role contributes to a positive branch culture while delivering quality service to customers.

Learn more about our Transportation Coordinators in this video!

• Broker transportation shipments and securing carrier capacity
• Track & trace customer shipments
• Provide customer support to meet their needs and address issues
• Conduct spot pricing, rate negotiations to meet margin requirements, and ensure maximum profitability, and handle related concerns
• Meet all customer compliance requirements including but not limited to level of service, lane compliance, and communication timeframe

Support Functions

• Procurement-working with various suppliers ranging from motor carriers, intermodal and rail suppliers to secure capacity for movements each day.
• Compliance-navigate the supplier contracting and vetting process to ensure suppliers have the proper operating authority and the necessary insurance to operate safely and effectively.
• Freight Audit/Payment-understanding how suppliers invoice for their services and the processes developed to efficiently audit and a pay suppliers.
• Customer Invoicing-ensuring timely and accurate invoicing to the client and pay terms.
• Design / Engineering-developing the most efficient network design and pricing proposal for the client.