Company Overview

Credit First National Association is a private label credit card bank and the consumer credit division of Bridgestone Americas. The Bridgestone Americas family of enterprises, including CFNA, is comprised of more than 50 production facilities and 55K employees throughout the Americas. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide. At our office in Cleveland, OH, more than 300 professionals gather each day to run a successful private label credit card program. We invest in our community and strongly believe that meaningful commitment to a wide variety of philanthropic organizations builds a better world and a brand that makes us proud.

Job Category

Legal, Compliance & Audit

Position Summary

The Compliance Specialist is responsible for assisting in the development and administration of the Bank’s Credit Card Consumer Compliance Program. This includes developing, modifying, and completing various audit programs assessing the Bank’s compliance with applicable laws and regulations. The audits not only focus on the adherence to the regulatory requirements but also assess the identification of compliance risks, establishment and implementation of mitigating controls, and control design effectiveness. A person in this role will (1) prepare detailed written documentation summarizing the audit work performed and related concerns; (2) interpret new and existing state and federal laws and banking regulations (e.g. CCARDA, BSA/AML, TILA, FCRA, ECOA, etc.) and maintains full knowledge of consumer compliance regulation and audit techniques; and (3) ensure compliance with Bank policies and procedures; (4) assess the adequacy of the Bank’s policies and procedures. The Compliance Specialist is required to be fully knowledgeable with applicable consumer compliance laws and regulations, and to provide sound, well-reasoned regulatory compliance advice and support.

Responsibilities

Assist in the development and administration of the Bank's compliance program and evaluates its effectiveness which encompasses a review of internal controls and adherence to consumer laws and regulations. Perform testing at appropriated intervals for compliance with applicable laws and regulations, and adequacy of policies, procedures and controls intended to prevent and detect violations. In administering the compliance program, ensures that:

• Bank departments are monitored at appropriate intervals for compliance with applicable laws and regulations and adequacy of internal controls designed to prevent and detect violations of laws and regulations.
• Written reports summarizing the adherence with consumer compliance laws and regulations are comprehensive, accurate, and demonstrate strong written communication skill.
• Written reports are reported to the Bank's Compliance Officer and affected management personnel.
• Corrective action is implemented as appropriate.
• Perform appropriate research to provide sound, well-reasoned compliance advice and support in the interpretation of regulations and the Bank’s policies and procedures and disseminate information on matters affecting regulatory compliance, including consultation with management and teammates on compliance-related issues.
• Maintain knowledge of consumer compliance regulations and monitor regulatory revisions; ensure that summaries of all revisions are forwarded to Compliance Officer.
• Assist in reviewing the Bank’s policies and procedures based on regulatory changes, internal audits, and examinations by regulatory agencies.
• Ensure that all new Bank products are in compliance with applicable laws and regulations. Communicate with the Compliance Officer for inclusion in compliance risk assessments.
• Assist in the development and deployment of appropriate training and oversight programs with respect to Compliance laws to all employees and the Board of Directors. Including the creation, design, development and implementation of a technology based compliance solution for bank operations.
• Review and approve compliance and business documents prior to implementation in coordination with the Compliance Officer.
• Participate in internal audit and regulatory examinations; ensure findings are addressed and corrected in a timely manner.
• Develop tools and procedures to ensure adequate monitoring processes are established to ensure compliance with all applicable regulations, including regulatory revisions in coordination with the Compliance Officer.
• Attend various project and committee meetings to provide the compliance perspective on issues discussed.
• Ensure that Compliance Department policies and procedures are revised as necessary.

Minimum Qualifications

Typically requires a minimum of 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree; or a PhD with 3 years of experience; or equivalent work experience. Work experience includes consumer credit card compliance and first/second/third line of defense testing of consumer regulatory compliance. Strong interpersonal, communication, analytical, and organizational skills.

Preferred Qualifications

Certifications such as CIA, CRCM, CRMA, or others that apply to regulatory compliance and/or risk management.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.