BC Housing

TECHNICAL TRAINING SPECIALIST

Job ID: 5519

REGULAR/FULL-TIME

Location: BURNABY, BC

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive. 

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.
• Please note: Eligibility for benefits offered is based on employment status **

TECHNICAL TRAINING SPECIALIST:

($67,712.13 - $78,694.16 Annually)

POSITION SUMMARY

Reporting to the Manager, Program and Business Operations, the Technical Training Specialist is responsible for assessing IT training requirements for the organization and non-profit partners. He/she/they develops course curriculum and training materials and delivers all methods of technical training. The position also works closely with IT project teams to define and deliver training requirements, to facilitate delivery of new and updated systems.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Post-secondary diploma in commerce, business administration, computer technology or other relevant field.
• CTT or equivalent training certificate.
• Considerable experience in a corporate environment involving the design of IT related training programs utilizing a variety of delivery methods including web-based technology, in-person, and on-the-job training.
• Considerable experience in as a technical trainer providing technical instruction to employees at all levels of an organization.
• Or an equivalent combination of education, training and experience acceptable to the employer.

KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of information technologies and their application with the organization.
• Advanced computer skills with Microsoft Office products including SharePoint, Teams, One Drive, Word, Excel, PowerPoint and Outlook.
• Intermediate computer skills with corporate applications such as JD Edwards, Siebel, Enterprise Content Management, Service Desk.
• Effective conflict resolution, consensus building and interpersonal skills.
• Excellent verbal and written communication, organizational, analytical, problem solving, time management and expediting skills.
• Ability to learn and understand the department’s policies, programs, projects and operating requirements.
• Ability to effectively manage the provision of administrative and technical support services in supporting the accomplishment of departmental objectives.
• Ability to develop training programs including development of course curriculum and materials; and coordinate training sessions, either online or classroom.
• Ability to deliver training classes using CTT+ or equivalent approach.
• Ability to manage multiple issues and projects, co-ordinate work with others, keep senior IT management apprised of major issues and adapt to changing priorities.
• Ability to foster strong working relationships with internal and external stakeholders to accomplish objectives.
• Well versed in Information Technology, especially with technical jargon.

Indigenous candidates are welcome to connect with an Indigenous team member in our organization to discuss the recruitment process and our workplace, please contact hr_admin@bchousing.org to arrange a call.

How to Apply:

Please review the attached job description for a complete list of duties, qualifications and competencies. To be considered for this competition, applicants must submit a cover letter and resume clearly identifying how they meet the qualifications necessary for this position. This information will be used as part of the selection process.

Your cover letter and resume should be submitted as one document in your profile when applying for this position. Please add your cover letter to your resume and submit both documents as your resume.

Please review the Job Description prior to applying

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As part of the application process, you will be prompted to fill out a questionnaire which must be completed in order for your application to be considered. Please allot up to 5 minutes to fill it out after submitting your resume and cover letter as one single document.

Only applications submitted using the Online Recruitment System at www.bchousing.org/careers will be accepted

If you are passionate about what you do and want to use your expertise to engage in meaningful and challenging work, please apply to join our team today at www.bchousing.org/careers

At BC Housing, we're committed to providing a healthy, safe and inclusive workplace where respect and diversity are recognized assets. We invite and welcome applications from women, visible minorities, Indigenous People, People with Disabilities, people of all sexual orientations and gender identities, and all people committed to meaningful work that makes a difference. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accommodations at any point during the application and hiring process, please contact hr_admin@bchousing.org.

We didn’t become one of BC’s Top Employers and one of Canada’s Greenest Employers without a lot of thought, care and consideration for our team and environment. Our supportive and collaborative workplace balances engaging and challenging work with personal development and wellness initiatives.

Apply Now: www.bchousing.org/careers

Have questions/issues about the application process? Please see our FAQ’s for some useful information.

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