Cosm

Cosm is a global technology company that brings experiences to life in immersive environments. We help our partners create spaces and content that blur the lines of real and virtual across three primary markets: Sports and Entertainment, Science and Education, and Parks and Attractions. Cosm was born from the fusion of some of the greatest innovators in the history of technology. Evans & Sutherland, Spitz, Inc., and Cosm Immersive combined forces to power the immersive experiences of the future as Cosm. Innovation is in our DNA.

Summary:

The Incident Response Intern is responsible for participating in monitoring the overall performance of Cosm’s infrastructure and systems to ensure Site Reliability for Cosm’s Live Entertainment Venues and Live Broadcasts. This includes remotely assisting with live event setup and identifying and helping to resolve high-visibility incidents and escalations as they arise during production.

Responsibilities:

• Assist in monitoring Cosm's technical operations, including incident resolution.
• Assist in the diagnosis, prioritization, and documentation of critical incidents.
• Collaborate with the incident response team to resolve high-impact incidents and escalations.
• Collaborate with engineering to implement incident remediations and follow-up.
• Generate and deliver regular incident and operational reports to stakeholders.
• Assist with coordinating upgrades, outages, and planned activities with cross-functional teams.
• Work closely with field services teams to gather feedback and improve reliability.
• Ability to be a part of an on-call rotation, occasionally working nights and weekends to support high-priority business events.

All Internships Include:

• Gain hands-on experience with projects that contribute directly to company goals & building your resume.
• Gain valuable access to Cosm leadership, including our CEO.
• Build your network by connecting with other interns, your intern buddy, teammates and leaders from across the organization.
• Join career skill training sessions on best practices for job applications, recruiting and interviewing.
• Advance your presentation and planning skills.
• An opportunity to win the "Cosm Education & Career Advancement Award," which is a monetary consideration to further your education and expand your opportunities.
• Competitive pay
• Cosm swag bag

Qualifications:

• Junior or Senior at the start of the program.
• Available to work in a Cosm Office (hybrid).
• Available to work 20 hours per week during the defined Intern period.
• Legally authorized to work in the U.S.
• Strong communication skills and attention to detail.
• Interest in immersive technology and content.

The hourly pay for this position is $16.90/hr.

Cosm is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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