The Cooper Companies

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

Responsibilities include, but are not limited to tasks, such as network upgrades, maintenance, performance tuning, and operating system hardening. In addition, the Senior Systems Engineer will be responsible for the monitoring of incoming service requests, incidents, and projects to ensure that they are completed in a timely and high-quality manner. This position will work closely with other IT departments to guarantee reliable systems that meet the needs of the company through large projects to key initiatives affecting both distribution and manufacturing operations globally.

Essential Functions & Accountabilities:

• Focus on developing efficiencies across the Cooper Companies environments. 
• While the role focuses heavily on supporting the Cooper Specialty Eyecare network, building an understanding of Business-critical applications and how they are delivered is a priority.
• Works closely with various IT groups including but not limited to project management, database administration, network and security teams, application team and assists in overall architectural design, implementation and troubleshooting. 
• Performs problem troubleshooting, diagnosis, and resolution of reactive and proactive incidents. 
• Proactively monitors systems to ensure optimal performance, health, and availability. 
• Executes ongoing performance tuning, capacity planning, and reporting on utilization. 
• Works closely with various IT groups to schedule and coordinate preventative and corrective maintenance. 
• Follows the Cooper Companies’ change management in adherence with best practices. 
• Documents all policies and procedures around building and continuing operations. 
• Conducts routine hardware and software audits and provide recommendations for hardware and system software planning. 
• As business needs dictate, works extended hours to complete daily department goals and system changes inclusive of business maintenance windows.

Travel Requirements: 

Potential for domestic/international travel approx. 5-10% 

Qualifications

Knowledge, Skills and Abilities:

• Experience with Cisco network products – routing, switching, unified communications.
• Experience with implementing and maintaining DMVPN and VXLAN
• Must have competent experience in automation and scripting, with the use of products such as Ansible, Python 3, Puppet, and/or Docker.
• Working experience of MPLS carrier management, WAN optimization and SDWAN technologies.
• Aruba SDWAN experience preferred.
• Knowledge of Firewall management, architectures, polices and rulesets. 
• Experience with Cisco Firepower preferred.
• Solid cloud experience with Azure and AWS with a focus on virtual cloud switching and routing.
• Experience of Application Delivery through F5, Citrix and Cloud Delivery services. 
• F5 LTM, GSM, and ASM
• An understanding of the use and maintenance of AAA, including the RADIUS, TACACS, 802.1X, and PKI environments. Cisco ISE experience preferred, but not required.
• Familiarization with physical layer network infrastructure standards and components, including environmental systems.
• Experience with implementation and management of cloud security service edge (SSE) solutions, such as Zscaler ZIA and ZPA
• Excellent problem solving and analytical expertise, situational decision making. 
• The ability to prioritize demands for mission critical systems and balance project work with daily tasks. 

Work Environment:

• Normal office environment. 
• Sedentary to light physical effort necessary to perform the job. 
• Work from home options. 
• On-Call rotation 1 in 6. 
• Limited domestic and global travel may be required (5-10%). 

Experience:

• At least 10 years related experience in a Network Engineer role.

Education:

• University Degree in information technology or equivalent experience in field is required.
• Cisco CCNP Enterprise certification or other relevant CCNP disciplines are preferred.
• Aruba SDWAN or legacy Silverpeak certifications are preferred.

Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran

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