Eli Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

The mission of the Business Process Knowledge Center (BPKC) is to provide technical and business process expertise to the global Security & Controls process. The BPKC is responsible for providing business process and SAP training, consulting, high-level problem resolution, process improvements, innovation, project implementations, and tool and process governance in an effort to leverage the use of SAP and related global tools to make the Security & Controls business processes more innovative, productive, and control-minded. 

While this position will perform no IT technical configuration or SAP programming work, configuration knowledge and SAP implementation experience is strongly desirable. The position responsibilities focus on the usability of SAP and connected systems by our GBS Centers, Corporate functions, affiliates, and supply chain personnel. 

Job Description

This role will focus on one of the Role Design, Controls, or Provisioning sub-processes within SAP Security, but proficiency will be developed across all sub-processes over time.

High-Level Responsibilities: 

Project Implementation 

• Participate in cross-functional projects or large projects within Security & Controls
• Lead small and medium projects within Security & Controls, utilizing project management techniques as appropriate 
• Support design and development of business process and technical solutions to the global SAP environment in partnership with information technology and business users
• Participate in requirements gathering, design, testing, documentation, and training activities for projects impacting Security & Controls
• Provide Role Design, Controls, & Provisioning support to Finance, Supply Chain, and IT 

Business Partnering and Innovation 

• Build relationships with business partners and end-users to grow business process knowledge 
• Network with external parties to gain knowledge of latest business and technical trends, issues, and opportunities
• Leverage Finance and Supply Chain business and technical experience to propose innovations that improve productivity and controls 

Process and Tool Governance 

• Work with process owners, controllers, Corporate groups, Global Business Solutions (GBS) Center management, Sites, and auditors to ensure the system is compliant to all external requirements and internal productivity targets 
• Provides consulting and guidance on the usage of SAP Process Controls as a global financial controls repository and continuous control monitoring tool
• Prioritize system changes for break/fixes and enhancements in cooperation with IT
• Identify opportunities to maximize technology usage and benefits
• Utilize data, analytics, and process mining tools and techniques to gain actionable business insights 
• Conduct global reviews of security provisioning design and metadata
• Monitor Segregation of Duty risk mitigation processes and be responsive to audit requests and issues

Consulting and Problem Resolution 

• Provide initial consulting and problem resolution to security steward community and end-users
• Resolve business and technical issues impacting global and local processes 
• Identify and act on incremental innovation opportunities based on consulting requests received 

Training Materials and Delivery 

• Provide Security & Controls business process and SAP training and formal knowledge transfer around key integration points and cross-functional implications of processes
• Share key learning points and system changes to the global Security & Controls community to increase business process knowledge and SAP proficiency
• Ensure training materials and process flows are up-to-date based on latest system and business process changes 

Basic Requirements: 

• An undergraduate degree in Finance, Information Technology, Business, Supply Chain or a related field (or equivalent work experience) 
• Excellent English written and oral communication skills 
• A minimum of 2 years of Lilly or industry experience with knowledge or Security, Finance, Supply Chain, or IT processes
• Strong SAP skills

Additional Preferences: 

• Understanding of SAP role group design and security authorizations
• Understanding of Security provisioning systems and processes
• Understanding of control frameworks and mitigating controls
• Understanding of Finance and/or Supply Chain business processes
• SAP related project, consulting, problem resolution, or power user experience
• Ability to appropriately diagnose SAP and business problems, select or create alternative solutions, and effectively implement the solution
• Ability to work independently and as part of a global, virtual, cross-functional team 
• Ability to cooperate with people at all levels of an organization
• A growth mindset and the learning agility to draw upon previous experiences and apply them to new situations 
• Curiosity to uncover root causes of issues and the drive to correct and prevent them 
• Action-oriented and persistent to work thru ambiguity 
• Effective project management skills to manage time, prioritize tasks, and implement mitigating steps to keep projects on schedule to meet deadlines 
• Multi-lingual a plus 

Other Information: 

• Work shift: Full time, normal work shift 
• Due to the nature of the global project and support activities, some overtime and/or “off hours” effort is required during peak business times 
• Some international travel might be required if global circumstances allow

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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