Support Center - Irving
The Product Manager – Mobile Experience is responsible for defining the MakerPlace mobile experience vision and strategy aligned with business goals, identifying and prioritizing opportunities, conducting market analysis inclusive of competitor research, and working cross-functionally to deliver the right mobile experience to enable the new business model of selling handmade goods and services on MakerPlace by Michaels. You will lead the market analysis, competitor research, and data analysis to identify customer and seller needs, pain points, and emerging trends in the mobile landscape. You will set, prioritize, and align the mobile strategy to business objectives. You will oversee mobile experience product, tool, and feature development through the entire lifecycle from concept ideation through to launch, execution, and scale. A self-starter, you will lead cross-functional collaboration and alignment across business and technology functions. You will engage with business leaders and users to translate complex business objectives and requirements into features and user stories to create an overall mobile experience vision, strategy, roadmap, and pipeline. Work is both tactical and strategic as you handle complex product development and business management scenarios, requiring smart trade-offs and a collaborative approach across functional partners. At the core, we are looking for someone with strong technical and business acumen, excellent communication and leadership skills, and a passion for delivering exceptional mobile experiences.
We are developing a world-class 3rd Party Marketplace for Maker-Sellers to learn, grow, connect, and sell their handmade finished goods and services. This effort alongside a significantly enhanced site experience and B2B Marketplace will deliver a full transformation of the digital ecosystem for the company.
Product Management
Digital Experience
New Feature Development
Other
Minimum Education
Minimum Special Certifications or Tech Skills
Minimum Type of Experience the Job Requires
Other
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Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI. (MIKBenefits.com)
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
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