Our client is looking for a Senior DevRel Engineer to join their team. The ideal candidate will be playing a crucial role in onboarding protocol partners onto their Layer 1 Blockchain. They will establish highly efficient processes and be the technical liaison between Engineering, Business Development, Product and Design teams. This is a full-time, remote position.
What You Will Do:
- Act as devoted support for developers and integration partners: Research, diagnose and solve technical problems raised by customers (developers). Act as an escalation point regarding product engagement, liaising between Engineering and Business Development teams to troubleshoot and resolve requests.
- Standardize Support processes: Establish operational procedures and standards for developer support, update and improve documentation whilst optimizing and streamlining efficiencies.
- Be an Advocate: Proactively communicate with internal partners regarding technical issues as they arise. Communicate with internal and external partners to help drive prioritization and technical resolution.
- Working Cross-Functionally: You’ll work closely with the Engineering, Business Development, Product and Design for any adjustments needed to be made.
Who You Are:
- 2+ years of experience in an Integration Engineer/ DevRel role.
- Solid experience contributing to and improving an onboarding system for customers/ partners
- 1+ Year in web3 space.
- Experience in supporting and troubleshooting web applications, JSON and Rest APIsBash, Javascript, Python, or other scripting experience
- Excellent written and verbal communication skills.
- Proficient in multiple programming languages.
- Possess a strong understanding of the crypto ecosystem.
- You’re able to communicate in various methods, complex concepts to people with technical and non-technical backgrounds.
- You must be adaptable in a niche space and develop creative solutions/ processes.
Nice to Haves:
- Technical Writing (Documentation).
- Experience designing and building and onboarding system/s for customers/ partners.
- Understandings and familiarity with web technologies (DNS, HTTP, TLS, Web services)
- Bash, Javascript, Python, or other scripting experience
- Experience in supporting and troubleshooting applications built on a microservice architecture
- Experience with cloud solutions (AWS, Azure) and distributed systems
- Experience with at least one of the following database technologies - MongoDB, PostgreSQL, Oracle, SQL Server, MySQL, Redis
- Understanding of Ethereum, web3 development, and the blockchain ecosystem
Interview Process:
- Recruiter Screen: 30 minutes.
- Head of Business Development: 1 hour.
- Technical Product Manager: 1 hour.
- Recruiter Debrief: 15 minutes.
What They Offer:
- A fully remote work environment with an international and diverse team.
- Competitive salary; including stipends for home office set-up, wellness, internet and cell phone.
- Token grants for exploration and/or investment.
- Work in a fast-paced start-up environment with experienced industry leaders.
- A learning environment where you can deep-dive into the frontier of blockchain.
- DisclaimerBenefits, perks and policies are subject to change and eligibility may vary based on location.
Recruitment agencies and consultants may not submit resumes/CVs through this website or directly to managers. Kava Labs does not accept unsolicited agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with Kava Labs.
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