New Seasons Market

Job Title: Meat and Seafood Lead

Department: Meat and Seafood

Job Region: Oregon/ SW Washington

Reports-To: Meat and Seafood Manager

Exemption Status (typically): Non-Exempt

Requirements: As a retail grocer, we operate 7 days/week and 365 days/year. Our in-store positions are likely to include evening and weekend shifts per the needs of the business. Completion of all required local, state and federal Food and Work Safety trainings is required.

About us: New Seasons Market began in 2000 when three families got together to open a neighborhood market, a place where local communities can come together to connect with where their food comes from. A friendly, inviting place that honors its region’s farmers, ranchers, growers and makers—helping them prosper for generations to come. Over the years, our community has grown, but our goal is still the same: to build community through good food.

About the role: Assists with the coordination and execution of department operations and work, including ordering and inventory control. Prepares, stocks, cuts, weighs and wraps Meat and Seafood department products. Ensures service case and grab & go programs in the Meat and Seafood departments meet expectations; stocking and facing product in all frozen and fresh service or self-service cases. Auditing sell by dates to meet quality standards. Provides exceptional customer service and contributes to a positive and collaborative team environment. Responsibilities may vary depending on the area of focus—Meat Department, Seafood Department or Grab & Go.

General Requirements:

• Understands and models our company culture. Acts as a steward of company resources, mission, vision and values. Promotes sustainable business practices.
• Builds community within and outside of New Seasons Market and New Leaf Community Markets. Works in stores and other offsite events and locations as needed to support our core business and community.
• Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on needs and conditions of department. Creative with problem-solving and is solutions-oriented.
• Communication style is confident, informative, adaptive to different styles and effective.
• Gives and receives feedback in a constructive manner demonstrating company Speak Up culture. Responds to feedback in order to improve performance.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store and office cleanliness, maintains equipment. 
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.

Position Responsibilities:

• Assists department managers in guiding the work of meat and seafood clerks and other department staff, including planning and assigning work, ensuring quality standards, training staff and overseeing their productivity.
• Wraps, weighs and prices meat and seafood products according to department policy, dating and government regulations in regards to tare weights and COOL Act.
• Ensures all meat and seafood items are cut, trimmed, and processed in accordance to company standards.
• Orders meat and seafood products according to anticipated sales and seasonal needs. Works with department leadership to maintain appropriate inventory levels to achieve sales and margin goals. Maintains professional vendor relationships.
• Maintains awareness of industry trends for both Meat and Seafood, current ads, promotions, holidays and events. Supports plans for weekly ads, events and holidays using tools and reports. Works with Meat and Seafood Manager to understand and respond to specific location trends.
• Demonstrates familiarity with products in department, including terminology, cuts, recommended product uses, vendor/supplier information and product labelling, with ability to continue learning.
• Partners with department management team to maintain excellent department conditions for both Meat and Seafood, including appearance, cleanliness, signage, staffing and service levels, rotation and cleanliness of back stock areas.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Maintains accurate pricing and signage that meet merchandising standards.
• Follows company procedures for processing invoices, transfers and credits.
• Handles damaged and spoiled product according to company policy.
• Notifies department manager or Manager on Duty (MOD) of any situations relating to customer service, safety, productivity, security or any other situation that may have an adverse effect on the store.
• Performs some MOD duties as needed including break charts, production lists, assigning duties to staff, etc.
• Tools and Equipment Used (not all inclusive): This position may be required to use the following tools and equipment: baler, hand truck, POS, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.), basic housekeeping / janitorial and standard office equipment.
• This position works at a Heavy level. Required frequently and up to continuously to be on feet with a mix of standing and walking throughout shift. Sitting seldom required. Up to occasionally, dependent on location, required to climb stairs, step stool and /or ladders.
• Continuously required to: lift and carry 1-20 pounds; use arms, hands and wrists; grasping/squeezing; reach at/above shoulder; reach below shoulder
• Frequently required to: lift and carry 21-50 pounds; bend/stoop; twist; push and/or pull 1-80 pounds
• Performs other tasks and duties as assigned.

Special Areas of Focus:

The following responsibilities will be determined by the area of focus and schedule:

Meat Department

• Assists with daily meat production for service case, grab & go and back stock.
• Assists with daily case set up and break down as needed.
• Adheres to department compliance with company organic standards.
• Completes customer special orders thoroughly and provides follow-through as needed.
• May participate in other activities, such as inventories, scheduling and performance reviews.

Seafood Department

• Assists with daily seafood production for service case, grab & go and back stock.
• Assists with daily case set up and break down as needed.
• Assists with special events.
• Completes customer special orders thoroughly and provides follow-through as needed.
• May participate in other activities, such as inventories, scheduling and performance reviews.

Grab & Go and Retail Freezer

• Plan and document daily production list for Meat and Seafood to fulfil appropriate Grab & Go needs.
• Review, pull and audit product from fresh and frozen Grab & Go cases to ensure correct sell by dates and quality standards are met.
• Document freezer and fresh case “pull list” to assist in restocking.
• Orders and packages products according to anticipated sales and seasonal needs.
• Maintains appropriate inventory levels to achieve sales and margin goals.
• Maintains professional vendor relationships.
• Forecast, package and pre-price all available vendor products to prepare for following shift. Ensure there is 48 hours’ worth of item sales. 
• Stocks, rotates and faces both service and grab and go (fresh and frozen) cases for both Meat and Seafood. Adheres to Merch standards, category schematics, quality and expiration dates.

This job description is not meant to be an all-inclusive list of duties, responsibilities and requirements, but constitutes a general definition of the position's scope and function within our company. New Seasons Market / New Leaf Community Markers reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

What you Bring as a Candidate:

• Previous customer service, food service, retail or grocery experience preferred.
• Knowledge of retail Meat and Seafood departments preferred, however butcher shop or meat fabrication industry experience acceptable.
• Prior meat cutting / fabrication experience required.
• Previous supervisory experience preferred.

Physical and Environmental Work Space: Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise level, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and / or chemicals. In accordance with the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local law, we will make reasonable accommodations to qualified applicants and employees with disabilities.