Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.
Join our team! We’re building a world where Identity belongs to you.
We are seeking a talented and motivated IT Support Engineer to join our growing team and play a key role in the successful implementation and ongoing support of our Mobile Device Management solution and corporate mobile device program. At Okta, we prioritize the security of our technology infrastructure. Recognizing the critical role that mobile devices play in our daily operations, the implementation of Mobile Device Management (MDM) is integral to our commitment to data security and also plays a critical role in our employee technology experience.
As an IT Support Engineer, you will play a pivotal role in safeguarding our organization's sensitive information by ensuring the secure configuration, monitoring, and support of our MDM solutions on BOYD and corporate-owned mobile devices. In this role, you will help us support secure mobile application access in a variety of ways. You will be a subject matter expert within our support team for mobile device access, assisting our employees, creating documentation, and training other support team members. You will also engage closely with our hardware team and procurement vendors to ensure a seamless integration of our MDM solution with newly procured corporate devices, guaranteeing a standardized and secure mobile environment. This collaboration extends to managing device provisioning, overseeing device configuration, and coordinating with our managed mobility services (MMS) vendor to address any procurement-related inquiries, assisting with audits, and compiling spend and usage metrics. Lastly, you will partner closely with our strategic sourcing team and mobile carriers around the globe as needed as part of managing our corporate mobility services program.
Our goal is to empower our employees for success while ensuring the utmost security for our data. The successful implementation of Mobile Device Management not only enhances individual employee productivity and efficiency but also fortifies our assets against potential cybersecurity threats. Join us on Okta’s mission to become the world’s most secure company.
Job Duties and Responsibilities:
Minimum REQUIRED Knowledge, Skills, and Abilities:
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What you can look forward to as an Okta employee!
Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.
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