Goodwill Industries of Greater New York and
Northern New Jersey, Inc.
Job Description & Physical Demand Analysis
Position Title:
Operations Associate
Department:
Retail
Reports To (Title):
Warehouse Operations Manager
Position Type:
FLSA - Non-Exempt
Supervising Staff:
No
General Purpose: In a few brief sentences, summarize the primary duties and responsibilities.
The Operations Associate is essential to the efficient operation of the South Hackensack
warehouse, which serves Goodwill New York / New Jersey’s fleet of retail stores, outlets, and
donation centers. The Operations associate contributes to the safe and efficient transport,
handling, and storage of donated goods and supplies. They perform duties to achieve
organizational, team and personal goals that are measured through revenue and process
integrity. They act as a Brand Ambassador through their actions, exemplifying Goodwill NYNJ
core values.
Essential Functions: Describe the duties that define the core responsibilities of the job.
are placed in the offload zone in the designated area.
Report any findings to leadership for review and partner with leadership to clarify
labels when needed.
accurately in the grids.
sent/received.
Director of Logistics and VP of Asset Protection.
potentially hazardous conditions, and unsafe practices to the Director of Logistics and
Director of Health and Safety.
Guidelines.
Report any findings to the Warehouse Operations Manager and/or Director of Logistics
immediately.
mission.
to go back into circulation.
shipping area.
Salvage.
their agent at the time of goods pick-up. Completed documents are to be immediately
submitted to the Director of Logistics.
This includes but is not limited to picking up all items on the floor after completion of
your task in each area, sweep and dispose of broken/dropped items immediately upon
identifying them and check for and discard all debris/trash in the warehouse parking
lot as assigned.
ensuring that equipment/bales are stacked safely, all driveways/walkways are free and
clear of obstructions and all doorways/dock doors are fully passable.
customers, donors and vendors.
impact to productivity and safety.
Qualifications: Describe the minimum educational and experience requirements/preferences.
Who You Are
Skills Required: Describe the minimum skills required or preferred
Special Working Conditions: Describe unusual working conditions or environmental factors.
Approvals:
Employee:
Date:
Signature
Direct Supervisor:
Date:
Signature
District Manager:
Date:
Signature
Vice President:
Date:
Signature
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