Harris Computer

Key Responsibilities:

• Assist the sales team with detailed discovery calls to uncover the pain points and functionality needs, which will be addressed in the demo.
• Work with the sales representative and Sales VP to create a strategy for the demo and presentation – this includes the demo script, presentation, and demo environment.
• Collaborate with R&D and the corresponding product’s Business Analyst to determine the best functionality to meet the client’s needs.
• Responsible for working with R&D to update each demo environment to ensure that the data is complete and that the most recent functionality is included in the database.
• Attend all internal meetings that review product triage, sprint releases, and stakeholder meetings.
• Share any new product or functionality information with the sales & marketing team and incorporate these items into their demo environment and scripts.
• Assist Sales in the RFP process by reviewing functionality questions, providing answers to the questions, and working directly with R&D and other internal staff to determine the answers to any items that need assistance.
• Help the sales and marketing team with creating short video content for marketing and sales-related items, as well as assist the team when updates are needed for product literature. The ESE will assist with sales webinars when needed.
• Serves to make sales successful, is directly incented by sales’ success, and takes tremendous pride is driving the team’s success that yields tangible results in sales ultimately closing.
• The ESE is focused on solving the customer’s higher-level business problems and clearly understands that HSS’ success is found in our overall solution and platform advantages, not just within our rich functionality.

Qualifications

• Bachelor’s degree/post-high school education strongly preferred.
• Experience working in K-12 or public sector market.
• Minimum of 3 years of software sales, support, or professional experience in a related industry.
• Experience in presenting and demonstrating software to users of all levels.
• Strong project management skills with the ability to set and hold to critical deadlines and ensure necessary parties meet their commitments.
• Ability to travel a minimum of 30% of the work week on average; valid driver's license with acceptable driving record required.
• Comfortable presenting software in front of executives, supervisors, and end users.
• Superior oral, written, and presentation skills.
• Excellent interpersonal and communication skills, especially effective listening, and customer orientation mastery.
• Adaptable and responsive to innovation and change, identifying areas for improvement to support business success.
• Ability to set up the database and demonstrate software functionality to users of all levels
• Demonstrates personal accountability, excellence, and integrity.
• Results-driven professional with the ability to work well and deliver under pressure in a fast-paced environment.
• Organized, detail and task-oriented; excellent follow-up skills.
• Creative problem solver, able to quickly resolve issues and negotiate any challenges that occur with customers.
• Fluency in Microsoft Outlook, Word, Excel, MS Teams, and PowerPoint.
• Experience with Salesforce CRM and screen recording software is a plus.

What we offer:

• 3 weeks vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision coverage from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Flexible work options (and some pretty cool offices!)
• And more!

About us:

Harris School Solutions designs, develops, and builds software and hardware that not only meet the specific challenges faced by your unique school or district, but exceed those challenges so your students can reach their full potential.

We work with you to figure out what you, your team, and your schools need. Then we help you to configure our powerful, easy-to-use solutions so that they work in the specific way that makes the most sense for you.

Finally, we stay by your side for as long as you use our products, providing hands-on training and the most proactive support of any company in the Education Software/Hardware industry.