State of California Department of Toxic Substances Control

Job Description and Duties

The California Environmental Protection Agency (CalEPA) and its boards, departments, and offices (BDOs) have many exciting career opportunities available for those passionate about restoring, protecting, and enhancing the environment to ensure public health, environmental quality, and economic vitality.

Are you seeking a rewarding career? Every day, CalEPA plays a pivotal role in enhancing the lives of millions in California. We are excited to offer an exceptional opportunity for experienced IT professionals driven by a passion to apply their knowledge towards delivering unparalleled customer service and provider leadership in technical consultations. This role involves collaborating with the other BDOs within CalEPA, along with business and IT leaders to develop and maintain solutions for complex challenges.

If you're someone who thrives on challenges, enjoys a fast-paced setting, loves engaging with clients, and is eager to apply your analytical, strategic, and problem-solving talents, this role could be your perfect match.

As an Information Technology Specialist I working for the Office of the Secretary you will have the opportunity to:

• Thrive in a dynamic, fast-paced setting wearing multiple hats any given day
• Act as the lead ServiceNow administrator across CalEPA’s production, development, and test environments
• Oversee and manage Information Technology Projects within CalEPA
• Offer expert knowledge on backend technologies of the Microsoft Office365 platform, including administrative portals, ensuring system uptime, and managing license allocations/resources
• Act as the subject matter expert and lead within the Video Collaboration Services team, by utilizing advanced technologies to facilitate video conferencing for both public and internal staff meetings
• Lead the small support team, collaborating closely with security personnel, network experts, and solution architects to provide superior customer service and effective problem-solving to resolve customers' issues in a timely and efficient manner
• Provide technical assistance and support related to the most complex or escalated trouble ticket requests for Headquarters office customers

You will find additional information about the job in the Duty Statement.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.