Senior Associate, Application Support Engineer, Investment and Trading Technology - (WD63213)
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels
Responsibilities
- Provide Level 2 UAT and Prod Support for DBS Applications
- Responsible for stability of production environments ensuring application and all interfaces have maximum availability
- Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
- Follow escalation procedures during outages
- Responsible for handling Change Management, raising Change Request and scheduling for the implementation of patches, fixes and enhancements
- Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, DBA, Cloud Teams and Application vendor to resolve complex issues and outages
- Ensure all new deployments have correct documentation and training
- Ensure accurate and timely incident and problem logging
- Track incidents and provide regular updates to users on request status and progress
- Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement
- Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
- Oversee User Acceptance/Interface testing with various upstream/downstream systems
- Participate and manage DR tests
- Strong analytical and problem-solving skills
- Ability to perform impact analysis in a structured manner
- Good verbal & written communication skills
- Ability to work independently and under pressure
- With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment
Requirements
- Minimum understanding of Java 1.5 and above. [Good to have Java 8]
- Unix/Linux-Any Unix flavour and Windows server knowledge
- SQL/Database knowledge/Performance-Tuning
- Knowledge in MariaDB, or at least should have knowledge in RDBMS (e.g, MySQL, Oracle)
- Any messaging knowledge [JMS, KAFKA, RabbitMQ]
- Experience in Git, Bitbucket, Jira, Confluence
- Knowledge of REST APIs
- Familiar with Agile practice
- Good knowledge and hands on DevOps CI/CD and Release automation
- Knowing ELK or any other log analytics tool is an added advantage
- Knowledge and brief hands on of AWS or any other cloud platform
- HTML5, CSS, JavaScript [ES6] & Other Front-End Technologies - jQuery, Bootstrap, ReactJS
Good to Have
- Good to have understand JPA (Java Persistent API), Hibernate
- Preferable to have knowledge in Private Cloud platform (Openshift, Kubernetes, Docker)
- Good to have Springboot microservices, Spring (spring cloud, spring boot)
- Node JS
- Good to have NoSQL Knowledge – MongoDB
Primary Location
: India-Telangana-Hyderabad - DAH2
Job
: Technology
Schedule
: Regular
Employee Status
:
Full-time
:
Job Posting
: Mar 27, 2024, 10:49:56 AM
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