CiraConnect

Overview

GrandManors is a Division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The GrandManors professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Responsibilities

The Maintenance Manager is responsible for both corrective and preventative maintenance programs for LOP assets. Maintenance programs include identifying work, working with GM to budget and schedule work, overseeing execution of work and reporting results to GM. This position will assist LOP property management staff with all contractor management and maintenance items as directed.

Business Relationships

Position Reports To

• Lakes of Parkway Homeowners Association, Inc. (HOA) General Manager (GM) and appointed LOP BOD member

Contractor Guidance/Assistance (practice oversight of multiple contractors)

• Landscape contractor
• Irrigation system contractor
• Tree maintenance contractor
• Water well contractor
• Lake management contractor
• Pump station contractor
• Entrance and exit gates contractor
• Other miscellaneous contractors (HVAC, streets, sidewalks, electricians, plumbers, )
• Plus other work related tasks as needed

Business Objectives

• Deliver cost effective property maintenance to ensure assets of LOP remain in good working condition
• Take initiative to identify and report items of deficiency associated with LOP assets
• Assist with development and implementation of comprehensive preventive maintenance program for all LOP assets
• Coordinate, oversee and sign off on work performed by contractors on LOP assets
• Maintain list of all warranties ensuring they are used as appropriate
• Perform minor repairs when necessary and feasible

Team Functions

• Establish and maintain good working relationships with LOP General Manager, LOP BOD, other property management staff and all LOP service contractors
• Establish good lines of communication with LOP General Manager and contractors

Qualifications

• 4+ years of maintenance experience required
• Previous maintenace experience in property management strong desired
• Previous supervisor/management experience strongly desired
• Knowledge of Homeowner Association Management industry preferred
• Must be able to speak, read and write English. Spanish speaking skills are a plus
• Excellent people skills, well-spoken and professional
• Enjoy working in a fast paced environment
• Must be well organized and be able to multi-task Must be a proficient problem solver
• Must know how to use tools, supplies, materials, chemicals in a manner that does not endanger self, other employees, residents, the environment or the public in general

Pay and Benefits:

$90,000 to $105,000 , depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 9 paid Holidays