Amadeus

Job Title

Cloud Service Reliability Engineer

Position Title: Cloud Engineer / DevOps/ Service Reliability Engineer

Type: Permanent

Location: Bogota, Colombia

Job Family: Service Reliability Engineer

Are you ready for the next step in your career? If you are ready for a new challenge and want to drive your career, apply now! 

Summary of the role:

We are looking for Cloud Engineers to join our Cloud Competency Center where you will build, configure, operate, and scale more than 200 OpenShift platforms operating in both public and private clouds. These platforms are responsible for hosting Amadeus’ global platforms serving over 200 airlines, 6000 hotel properties, and much more. By joining our team, you will be at the forefront of Amadeus’ technology transformation as it enables all our business segments to leverage the capabilities of a modern cloud-native application. This is a hybrid position which would require you to come into our Bogota office 2-3 days a week.

In this role you’ll:

• Collaborate with a global team of technology professionals from across the world of Amadeus – Nice (France), Miami and Dallas (United States), Bangalore (India), Erding (Germany), and Bogota (Columbia)
• Bring your passion for working with state-of-the-art technologies including OpenShift in an agile environment
• Bring innovative ideas and solutions and drive continuous improvement to deliver quick, frequent evolutions of the platform that mitigate mistakes, failures, and incidents
• Share your knowledge and empower users and developers of this revolutionary platform
• Grow your career far beyond what you can imagine with a global company that fosters your personal development
• Deploy, configure, and operate PaaS (RedHat OpenShift) platforms in private & public clouds
• Define and implement relevant monitoring and alerting and policies as code
• Define and evangelize cloud-related optimizations and best practices to improve reliability, stability, and performance
• Work closely with Architects and Software Engineers from various product teams to implement new initiatives
• Conduct proof of concepts and studies to deploy new features to the PaaS platform 
• Work with the developer community to understand their business objectives and translate them into workable prototypes

About the ideal candidate:

• Bachelor’s degree or higher.
• 5+ years relevant experience in operational service roles, and 1+ years’ experience with cloud/PaaS and DevOps technologies
• You’ll love embracing new technologies and bringing innovative solutions to the table
• Experience running a sizeable environment (1000+ hosts)
• You seek challenges, you are a problem solver at your core
• You like working on a team that is diverse and shares a unique global perspective to design solutions that will directly impact the travel eco-system
• You’ll have a solid grasp of scalability, stability, and security challenges of a customer-centric, cloud-based applications
• Experience in managing Kubernetes or OpenShift clusters.
• Some knowledge and experience in Python, Java, Go, Groovy, Terraform
• Solid scripting skills (Shell, Python, Ansible)
• Experience in troubleshooting network, security and infrastructure issues is a plus

Business Understanding:

• Analytical and conceptual thinking
• Excellent communication skills
• Ability to share technical expertise
• Excellent presentation skills with the ability to convey complex ideas to peers and management
• Significant continuous learning
• High Adaptability/Flexibility
• Customer Focus
• Team player
• Innovation, Pro-activity, autonomy
• Proficiency in English is essential, both written and spoken

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!

Create your candidate profile, upload your Resume/CV and apply today!

• Working at Amadeus, you will find
• ???? A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• ???? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• ???? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• ???? A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• ???? A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• ???? A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• ???? A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• ???? A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

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Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.