American Bureau of Shipping

The Solutions Engineer plays a key role in the sales organization, providing technical expertise during the sales process and conveying the value of the solution to potential customers via demos and technical sessions leading to deal closure. 

What You Will Do:

• Work in close coordination and support the outside sales executives and account managers in pursuing new business.
• Articulate our solutions and products' business and technical value to senior managers and technical decision makers.
• Provide technical support in sales meetings and demonstrate how our products best satisfy their needs.
• Deliver excellent sales presentations and demonstrations to our clients and respond to questions and objections on technical issues.
• Act as project lead for product trials, including data discovery, data loads, trial instance setup, and deployment.
• Maintain the library of frequently asked questions that serve as a knowledge share for the sales organization.
• Liaise with partners to provide a comprehensive understanding of our solution and lead collaboration on sales opportunities.
• Promote solutions to excite clients and internal stakeholders.
• Assist with client health checks alongside our Customer Success Team.
• Work closely with the product team to keep abreast with the latest releases and provide feedback and input into the product features and prioritization.
• Assist with enablement of the Sales organization.
• Manage a high volume of deals.

What You Will Need:

Education and Experience

• Bachelor’s degree in a relevant field of technology or engineering.
• An Associate degree in Software/Technology will be considered with an additional 5 years of experience.
• Three (3) years of experience in a Sales/Solutions Engineer role minimum is preferred.
• Two (2) years of experience as a client-facing implementation specialist minimum is preferred.

Knowledge, Skills, and Abilities

• Enterprise software experience in sales, customer success, and/or implementation.
• Ability to create and deliver customer demonstrations and assist clients in converting business requirements to potential technical solutions.
• Excellent oral and written communication, including superior customer service skills.
• Excellent organizational skills and ability to handle multiple tasks simultaneously.
• Strong knowledge of software development life cycles, systems engineering, and business process re-engineering
• Working knowledge of SQL and Azure cloud infrastructure.
• Team player who can work and communicate effectively with cross-functional teams and has experience working with executive-level clients.
• Ability to know the ABS Health, Safety, Quality, and Environmental Management System. 

It Would Be Nice if You Had

• Prior experience in the maritime industry. 

Reporting Relationships:

This role reports to a senior-level Manager or Director. 

We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.

ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.

Equal Opportunity

ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.

Notice

ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.

Other

This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs