AirAsia

Job Description

ABOUT US

At Teleport, our mission is to simplify, humanize, and expedite logistics, particularly in the realms of cargo and delivery across Southeast Asia. We are dedicated to offering innovative solutions that redefine the way businesses approach transportation and delivery challenges. Our services includes: 

• Teleport Solutions: Optimizing hub-to-hub delivery to enhance efficiency and reduce transit times.
• Teleport Air Cargo: Facilitating the seamless movement of goods from airport to airport across key and secondary cities in the Asia Pacific region.
• Teleport Next Day: Providing the most economical next-day international delivery option for businesses.

Initially incorporated as RedCargo Logistics on March 13, 2018, we rebranded to Teleport a year later to broaden our horizons beyond cargo and AirAsia. Our focus is on delivering swift and efficient logistics services, and the concept of "teleportation" exemplifies our commitment to speed.

Discover more about #Teleport by clicking on the link below:

https://www.home.teleport.asia/ 

SUMMARY

As an Associate Product Manager focusing on engaging with solution providers, you will be instrumental in building and managing partnerships with third-party logistics (3PL) providers, technology vendors, and other solution partners to enhance our B2B logistics offerings. You will work closely with cross-functional teams to identify, evaluate, and onboard solution providers that complement our platform, drive innovation, and deliver value to our customers.

RESPONSIBILITIES:

• Partnership Strategy and Development:
• Develop and execute a partnership strategy to identify, evaluate, and onboard solution providers that align with our B2B logistics roadmap and business objectives.
• Build and nurture relationships with third-party logistics (3PL) providers, technology vendors, and other solution partners to establish mutually beneficial partnerships.
• Solution Provider Engagement:
• Collaborate with solution providers to understand their offerings, capabilities, and value propositions.
• Evaluate potential partnership opportunities and negotiate partnership agreements, including pricing, terms, and service-level agreements (SLAs).
• Product Integration and Enhancement:
• Work closely with solution providers and internal engineering teams to integrate third-party solutions into our logistics platform.
• Define and prioritize product requirements for enhancement / ad-ons, ensuring seamless interoperability and a cohesive user experience.
• Drive the development of new features and enhancements that leverage partner capabilities to address customer needs and enhance our platform's value proposition.
• Partner Enablement and Support:
• Develop and execute partner enablement programs, including training, documentation, and support resources, to ensure successful onboarding and integration of solution providers.
• Serve as the primary point of contact for solution providers, providing ongoing support, and escalation management as needed.
• Performance Monitoring and Optimization:
• Track key performance indicators (KPIs) to measure the performance and impact of partner integrations on our B2B logistics platform.
• Analyze data and customer feedback to identify opportunities for optimization and enhancement of partner integrations.
• Continuously monitor market trends and partner ecosystems to identify new partnership opportunities and drive innovation.

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Strong understanding of B2B markets, air cargo and the logistics ecosystem, with experience in engaging with third-party solution providers and technology vendors.
• Proven track record of building and managing strategic partnerships that drive product innovation and customer value.
• Excellent communication and negotiation skills, with the ability to effectively collaborate with internal teams and external partners to achieve shared goals. Ability to build rapport and influence stakeholders at all levels.
• Analytical mindset, with proficiency in data-driven decision-making and the ability to evaluate partnership opportunities based on business impact and ROI.
• Experience with project management, agile development methodologies, and product management tools.
• Passion for innovation and a drive to stay updated on industry trends, emerging technologies, and best practices in partnership management and product development.
• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities.
• Proven track record of successfully establishing and managing partnerships with solution providers.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree a related field.
• 5- 7 years of experience in product management, business development, or partnership management roles, preferably in the logistics, transportation, or supply chain industry.

BENEFITS

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.
• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!