Jungle Scout

At Jungle Scout, we are on a mission to build the best Amazon competitive intelligence tools for Amazon sellers and brands.

We’re growing and we are looking to add a Marketing Operations Manager to our fast-paced and customer-focused Marketing department.

The Growth team drives channel-led growth for Jungle Scout’s SMB and Enterprise platforms. The Marketing Operations Manager role will help us build, measure, and optimize our marketing programs across all platforms. This includes measuring and evaluating marketing performance, informing strategic planning, overseeing data management, and enhancing the overall marketing processes, technology, and workflows. This is a very collaborative role that works closely with the Marketing & Rev-Ops teams, being the go-to expert in demand generation and integrated marketing campaigns that deliver results.

Location: We’re a remote-first company and looking to hire this person anywhere between the PST - EST timezone in Canada, excluding Quebec.

Day in the Life of a Marketing Operations Manager:

• Own and improve our marketing tech stack (Marketo, Segment, etc.) to ensure seamless integrations, plus maintain the health of our database and lead management processes
• Support all marketing and sales campaigns, including list and program creation, performance monitoring, developing insights, and implementing optimizations to deliver results (lead scoring implementation, email campaigns, lead nurture flows, MQL’s pipeline, and more)
• Collaborate with key stakeholders to uncover new opportunities in our database, implement new processes, and ensure day-to-day efforts contribute to our company targets

What success looks like in 6 months as a Marketing Operations Manager:

• You have improved, optimized, and activated (new) flows that maximize conversions to our database
• You have elevated all of our marketing and sales efforts, with accurate lead scoring, MQL definitions, and campaigns that target qualified (or newly identified) segments
• You have cleaned up tech stack infrastructures, including data hygiene, remove redundancies, and sync errors to ensure consistent efficiencies in all programs
• You have uncovered new opportunities or insights from our data (or database) to help our teams implement strategies that will help hit our company and team-level goals

Who you are:

• This isn’t your first rodeo! You have 5+ years of hands-on experience in a similar Marketing Operations role!
• Marketing Tools Expert. Mastery in Marketo, Salesforce, Segment and Google Analytics is essential. 
• Email Marketer. You possess a strong background in Email Marketing, showcasing your expertise in lead scoring, automation, workflow creation, and campaign management. 
• Analytical, strong communicator and problem-solver. Your strength lies in your analytical prowess, effective communication, and problem-solving abilities. You adeptly dissect complex data, extract actionable insights, and drive data-driven decisions. Proficient in interpreting marketing metrics and identifying trends, you optimize strategies to meet objectives. You communicate insights clearly, collaborate cross-functionally, and innovate solutions to seize opportunities and overcome challenges.
• Database Manager. You have expertise in database management practices, including data hygiene, segmentation, and attribution modeling. 

Bonus Points!

• Experience with B2B marketing, preferably at the Enterprise level
• Experience in Segment or Power BI 
• Experience in Amazon or is currently a Seller
• Experience working with Sales teams or Customer success managers
• Good understanding of digital marketing (paid, affiliate, CRO)

Note: The one constant in our evolving, dynamic environment is change. Needless to say, you’ll never get bored ;) The responsibilities listed above are our needs today but we are keeping future needs & opportunities in mind when hiring for this position. We value adaptability and a growth mindset in team members. Although it’s not promised, the successful candidate should be prepared for the possibility that their role may evolve over time as our business strategies and priorities change.

What you’ll get:

????The BEST team. You’ll work alongside the smartest, most passionate, and kindest humans day in and day out making work fun.

????Remote-first culture. Jungle Scout has been remote-first since day one. We believe team members should work from the place where they do their best work. Whether that's working from home, in office at one of our hubs, a co-working space.

???? A growth culture! We have tons of opportunities for you to elevate your skills and take you to that next step; we are here to help you find the ones that matter most to you through exposure and training.

???? Ability to make impact! Although it’s a highly collaborative culture, team members are empowered to work autonomously and take extreme ownership of their work. You'll have the opportunity to truly make a difference and impact our customers.

???? Competitive compensation packages! We structure our compensation packages to reward our team members' contributions to our company's success - you’ll have a bonus tied to performance and will be invested into our long-term success with Equity. 

???? Flexible Time Off. With our generous PTO and recognition of local holidays, escape to the beach, recharge mentally, or use your Volunteer Time Off (VTO) to give back through volunteering.

???? Comprehensive Health Benefits & Retirement Program. We offer comprehensive healthcare and retirement matching plans for eligible employees.

???? Paid Parental Leave Policy. Jungle Scout values the importance of family and offers a paid parental leave that provides the support and flexibility you need to embrace this special time in your life. We also offer a ramp-back period for a seamless transition for you and your family.

About Jungle Scout

Jungle Scout is the leading all-in-one platform for selling on Amazon, supporting more than $50 billion in annual Amazon revenue and 10 global Amazon marketplaces. Founded in 2015 as the first Amazon product research tool, Jungle Scout today features a full suite of best-in-class business management solutions and powerful market intelligence resources to help entrepreneurs and brands manage their ecommerce businesses. 

The Jungle Scout team is a group of smart, motivated, and fun-loving professionals working hard to help our customers achieve success. We have a remote-first culture with employees across the world as well as in our hub offices in Austin, TX and Vancouver, BC. We believe team members should have the opportunity to choose the work environment that works best for them, so we give our team members the option of working from home, at one of our hub offices, or from a co-working space.

We prioritize Diversity, Equity, and Inclusion 

At Jungle Scout, we recognize the value of different experiences, backgrounds and cultures. We hire intentionally, with this in mind.

Jungle Scout is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

All offers of employment at Jungle Scout are contingent upon clear results of a comprehensive background check. Background checks will be conducted on all final candidates prior to start date.