Genpact

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.

Welcome to the relentless pursuit of better.

We are inviting applications for the role of Sourcing and Procurement – Senior Manager

Responsibilities

• Manage large Supply Chain team in areas of Distribution Planner, Export Controller, LDP (logistics distribution partner) Coordinator, Logistics Interaction Controller, Logistics analyst, Clerk Warehouse, Interaction Center, Export Team and enable career progression while fostering Genpact culture (CI2). Achieve /exceed retention targets.
• Manage the delivery of outsourced services Supply Chain Logistics, to ensure customer satisfaction and increased revenue through client up-sell
• Collaborate and work globally with other Genpact business leaders and functional leaders to create and commercialize existing and new product offerings
• Manage the delivery of outsourced services Supply Chain Logistics, to ensure customer satisfaction and increased revenue through client up-sell
• Collaborate and work globally with other Genpact business leaders and functional leaders to create and commercialize existing and new product offerings
• Leverage lean six sigma framework to drive continuous performance improvement and drive transformation agenda
• Implement appropriate mechanisms to identify, understand and escalate performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
• Lead multi-disciplined, cross-functional teams and take accountability for the overall delivery of the function
• Review and discuss daily/weekly operational matters
• Ensure operational performance for CIC
• Report and address operational issues
• Partner with enabling teams, CoBPE, and retained teams to drive standard methodologies and improvement opportunities
• Ensure smooth execution of pan Africa programs, ensuring timely delivery and quality within the planned cost & schedule
• Own end-to-end client service delivery and P&L
• Be a key driving force in managing new/existing relationships with a set of valuable clients leading to a healthy P&L

Qualifications we seek in you!

Minimum qualifications

• Graduate – Any
• Familiarity with supply chain for hi-tech industry or technology distributor industry
• Excellent communication skills (engage with client stakeholders, suppliers, logistics providers)
• Good negotiations skills to engage with suppliers and logistics providers
• Good understanding data management, reporting and basic data analysis
• Advanced MS Excel skills (e.g.: excellent handling of pivot tables)

Preferred qualifications

• Lean Six Sigma Certification

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.