Job Description
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up.
Summary Statement:
The Poker Dealer is responsible for guest service in poker. This includes welcoming guests to the poker room and to Resorts World, assuring accuracy while dealing to multiple patrons, assisting guests with various needs, and supporting efforts to promote game play.
Primary Job Duties: – Includes but is not limited to:
- Conduct and assist with operation of poker games.
- Ensure accuracy of table bank, pots, and table rake.
- Communicate verbally with supervisors of unnatural or irregular play and dispute on the game.
- Verbalize player instructions, rules, or any other information as required in the procedures of the game.
- Maintain a professional, friendly, and courteous atmosphere that provides guests with an exceptional gaming experience.
Required Qualifications: Includes but is not limited to:
- Must proficiency deal poker.
- Ability to work varied shifts, including nights, weekends, and holidays.
Preferred:
- Ability to effectively communicate in English.
- Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
- Must be 21 years of age.
- At least 1-3 years’ experience as a poker dealer in a similar environment.
Preferred:
- At least 1-2 years of customer service experience in a fast-paced environment.
Certificates, Licenses, Regulations:
- Proof of eligibility to work in the United States
- Position required licenses.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
- Everyone is an ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
- Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
- Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
- Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
- Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
26-50%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
76-100%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
26-40 lbs
Running
Yes
Typing
No
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
No
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