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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

ABOUT THE ROLE:

As a BASIS Administrator, you will provide support for daily operations across COMCAST SAP Estate. Including oversight and accountability for relevant global incident/event/request queues.

Responsible for critical incident response, ensuring appropriate assessment, troubleshooting, escalation, and engagement of resources across all teams and leadership of incident resolution/service restoration.

Willing to work in a fast-paced environment and cooperate with various project teams located at various locations around the globe.

Job Description

RESPONSIBILITIES:

• Review SAP security note releases and guide the team in testing and application
• Applying SAP OSS (Online Service System) notes
• Establish system monitoring alerts and thresholds
• Implement system performance tuning improvements as required
• Perform SAP Kernel upgrades
• Maintain and configure the SAP GUI
• Assist in investigation, resolution, and documenting solutions for database problems
• Monitor regularly scheduled server backup jobs
• Assist leadership in troubleshooting and system performance initiatives
• Implement and maintain the SAP Fiori environment
• Install, monitor, tune, troubleshoot SAP Applications and Databases.
• Follow protocols and standards specific to SAP large-scale implementation.
• Participate in outage calls and planned downtime events (ongoing maintenance).
• Work with SAP Support on troubleshooting various issues: understanding the nature of the problem, raising OSS incidents, providing necessary support to SAP Analyst to investigate problems.
• Work collaboratively across project teams.
• Willing to learn to manage and tune the SAP database environment including monitoring indexes and tables spaces

REQUIRED EXPERIENCE:

• Familiarity with SAP Basis Administration for SAP ERP, SAP Netweaver, SAP Enterprise Portal, SAP Solution Manager, and SAP Web Dispatcher
• Participation in administration, installation, patching, and upgrades
• Familiarity with SAP system copy: homogeneous and heterogeneous migration
• Familiarity with SAP client copy: export and import as required
• Participation in configuring and manage the SAP Transport Management System, including migration of transports
• Implement and maintain the SAP Fiori environment
• Demonstrated SAP & SAP HANA on AWS public cloud experience
• Integrating and operating 3rd party applications required for change management process, monitoring, troubleshooting.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.