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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Communications Engineering team is looking for a talented engineer passionate about optimizing development and testing lifecycle via tools and process automation. As a QA and Test Automation Engineer, you will play a pivotal role in ensuring the reliability, scalability, and performance of our Unified Communications products & platforms.

In this role, you will be responsible for designing, implementing, and executing comprehensive test plans & strategies to ensure the quality and reliability of our products and platforms. You will collaborate closely with cross-functional teams to identify areas for improvement, automate testing processes, and drive the adoption of best practices in quality assurance. The role offers an exceptional learning opportunity allowing you to expand your skills and expertise while making meaningful contributions to our expanding Unified Communications business.

Job Description

Who we are: 

The Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern DevSecOps practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications. Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.

Required Skills & Experience:

• Hands-on experience in all phases of test lifecycle, including functional testing, integration testing, performance testing, and regression testing.
• Good understanding of one of the following programming languages for writing automation test suites (Python, Typescript/Javascript/Java)
• Experience with API testing tools / frameworks like Postman, Jmeter, SOAPUI.
• Strong troubleshooting abilities including packet traces using Wireshark and other standard troubleshooting tools.
• Solid understanding of Restful API concepts including familiarity with Swagger, OAuth, OIDC frameworks
• Experience in performance testing / load generators like SIPP, Gatling, Locust
• Familiarity with SIP, RTP, TCP/IP and WebRTC is a plus.
• Experience with UI and mobile app testing frameworks like selenium, Appium is a plus. 
• Expertise and hands on experience on Linux Operating system
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Strong communication and collaboration skills with the ability to work effectively in a fast-paced, agile environment.

Roles & Responsibilities

• Analyze product requirements to mitigate risk exposure by developing and executing test strategies and enforcing SDLC best practices and quality standards.
• Design scalable test automation solutions that address comprehensive test coverage, prevent regression defects, and reduce time to market.
• Develop test plans to satisfy technical requirements that address management, scalability, performance, and redundancy.
• Define, document, and communicate test and certification results to stakeholders.
• Serve as a guide and mentor for junior-level engineers. Provide technical leadership and consultation with regards to practices, procedures, and techniques.
• Ensure solutions are well engineered, operable, maintainable, and delivered on schedule.
• Stay up to date with the latest technologies and trends in quality assurance and test automation to drive innovation and excellence.

OtherCore Responsibilities

• Writes and executes tests to validate products and software applications.
• Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality.
• Collaborates with product and development teams to identify product and technical requirements.
• Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
• Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code and functional product reviews.
• Works with other Quality Assurance Engineers or Software Engineers to identify, reproduce and document bugs or defects.
• Assists in providing guidance and mentorship for junior-level Quality Assurance Engineers. Provides technical leadership and consultation with regards to practices, procedures and techniques.
• Supports trials of new infrastructure designs/services.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.