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Comcast Business offers technology solutions ranging from Ethernet, internet, and WiFi connectivity to voice, television, and managed Enterprise solutions to power businesses of all sizes to perform better. From small businesses to mid-market and large Enterprise organizations, Comcast Business serves business customers across the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support, Comcast Business is one of the largest contributors to the growth of Comcast Cable. The organization is the nation’s largest cable provider to small and mid-size businesses and has emerged as a force in the Enterprise market, recognized by leading industry associations as one of the fastest growing provider of Ethernet services.

Job Summary

CB Global Security Software Development team build experiences that our Security Operations Center and CB Global Security customers trust and love. We support many cutting-edge security products like Threat Monitoring and Response, End Point Detection and Response, and Managed Detection and Response. CB Global Security Software Development team is an innovative software engineering team that actively works on development of new security related products , supports various Legacy systems and actively takes part in various cyber security initiatives.

We are looking for a software engineering-savvy business analyst with experience working in the Software Development Lifecycle who will help us to deliver new features and functionality and enhance our platform's capabilities to bring new experiences to our internal and external customers faster, more efficiently and at the scale our business requires.

Come join our innovative team!

Job Description

Core Responsibilities:

• Partner with our Security Software Development to deliver new security products and features.
• Embedded with the Product, Operations and Software engineering team to accelerate our discovery process including understanding how things work today across many contributing product teams.
• Summarize and present insights from technical discovery and business discovery sessions that help the organization and working teams benefit from what you've learned
• Provide insight into our execution planning by identifying existing constraints (technical challenges, capacity challenges, etc.)
• Take ownership of challenges and understanding the root cause (process, people and technology) of those challenges
• Partner with Solution Architects, Producer Owners, Product Managers, Business SMEs, Lead Engineers, etc. to understand the teams needed to innovate and solve problems
• Help us identify and prioritize opportunities by analyzing and massaging data from our platform
• Analyzes and revises existing system logic difficulties and documentation as necessary. Works with Software Developers to support design and development as required.
• Prepares detailed functional and technical specifications from which programs will be written.
• Interacts with end users to gather requirements and scope of effort. Performs analysis of user needs, documentation of requirements and translation into proper system requirement specifications.
• Identifies and assesses probable interactions of related systems and predicts impact of a change in assigned system.
• May review proposals, including gathering facts, analyzing data and preparing project overview which compares alternatives in terms of cost, time, availability of equipment and personnel etc. Recommends course of action.
• Maintains a strong working knowledge of system interaction to ensure success in overall architectural solution.
• Functions as a liaison between the client, community and internal Software Engineers and/or external software vendors to develop system solutions to processing systems or business problems.
• Ensures data quality and integrity across data-specific application implementations.
• Supports the testing team and business users in validating that the programs meet the requirements. Participates in unit, integration and test procedures. Compares test results against requirements to validate that coding is accurate.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.