Gartner

About the Role

The Gartner R&A Studio translation team is currently looking for a Team Lead

based in Tokyo, Japan. The Team Lead will be responsible for leading a small team of editors ( and translators) to deliver research insights to clients in the local language to impact client experience and support the business. In addition, the Team Lead will be tasked with innovating, scaling content processes and exploring technologies to drive high quality and accelerate content delivery. The position balances content, strategy and management responsibilities. The role must be strongly self-motivated, intellectually curious, articulate and highly problemsolver.

Job Description

• Lead a small team of editors ( and translators) and effectively manage multiple projects and engagement to support business needs.
• Define and communicate goals and objectives in alignment with the overall Content Production team. 
• Ensure quality and timeliness objectives are achieved as part of the global development workflow of digital content, special projects and other work, as necessary.
• Monitor metrics to optimize capacity and responsibilities and drive desired business goals
• Partner with stakeholders across teams and business units to ensure effective implementation of process and strategy.
• Motivate, coach, facilitate, solve work problems, address people-related issues, and be actively involved in the day-to-day activities of the team.
• Create an environment that fosters teamwork, collaboration, open communication, creative thinking, cohesive team effort and workplace integrity.
• Cultivate process knowledge and identify areas for constant optimization and scale for growth.
• Develop strong business acumen within the team, and self, and ensure team members understand their impact to the business.
• Track and report on team productivity/efficiency, resource utilization and capacity.
• Oversee the successful implementation of global research operations policies or processes.
• Continuously seek feedback from R&A teams and other cross-departmental stakeholders to further improve on deliverables. 

Job Requirements

• BA in English, Journalism, Creative Writing or related degree, or equivalent experience 
• A minimum 5 years of editorial and translating experience, or equivalent experience in a research/consulting company. Experience in people management or mentoring is preferred.
• Strong business acumen
• Outstanding verbal and written communication skills in Japanese and English
• Demonstrated performance against objectives
• Experience leading and managing projects, including in driving to consensus, moving forward and getting things done amongst large, global, and diverse groups of constituents.
• Proven ability to solve problems and own initiatives while mitigating risk
• Good understanding of editorial/translating processes and working knowledge of publishing environments
• Strong interpersonal skills and an ability to coach others in a team 
• Strong analytical thinking and skills with the ability to synthesize information, summarize issues and think creatively
• Advanced knowledge of Microsoft Office Suite and Google Suite. Experience in using translation management software is a plus.

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Who are we?

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:87019

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