Remitly

Job Description:

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. You can now join a winning, innovation-driven team that is important in promoting financial inclusion and equal opportunities for all.

The team in Israel pushes forward and aims for the stars. We hire top talents and invest in promoting their career by providing opportunities, challenges, and a great work environment that places an important emphasis on work-life balance.

About The Role:

As a Sales Operation Representative at Remitly, you will Manage and accompany the sales operation process.

Responsibilities:

• Achieving monthly sales targets - convert cardholders to money remittances.
• Making calls to existing customers to maximize potential
• Interact with customers & coordinate meetings
• Joining the field team for activities
• Multitask between different communication channels
• Provide answers by identifying problems, researching, and guiding the customer through the correct steps
• Improve customer experience, encourage organic growth & creating engagement

Requirements:

• Experience in making sales calls
• Excellent written and verbal communication skills in Russian, English and Hebrew – Mandatory.
• Chinese – an advantage
• Excellent communication between customer & department
• Flexibility in working hours is required.
• Proficient in all MS Office products
• Experience in the Payments and Banking industry - Advantage
• Ability to work independently and under pressure
• Enjoy working as part of a team
• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact

#Remitly-Israel

#LI-hybrid

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.