Care.com

About Care 

Care is the world’s leading platform for finding and managing high-quality family care. We are designed to meet the evolving needs of today’s families and caregivers, including the support of employees with their care challenges at every life stage. From access to the largest care platform to backup care to dedicated support from specialists, Care offers the most comprehensive suite of care benefits in the industry. Investing in care benefits helps employers increase efficiency, retain top talent, and decrease absenteeism. 

We are a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents, and we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that. 

We're entrepreneurs, self-starters, great teammates, and big thinkers united behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you enjoy solving big problems and building new things, and if you’re all about using your talent for good, this is the place for you.  

What Your Days Will be Like: 

• The Learning and Development (L&D) Program Specialist position is the centralized owner for L&D pillars. You will report into the Sr. Manager, HR Programs and work closely with Senior HR Leadership, Human Resources Business Partners (HRBP), business leaders, project stakeholders, and vendors. You will work with teams to identify training and development needs to address skill gaps and enhance employee performance. You will work with vendors and systems to curate and assign content, track and measure training engagement and effectiveness. This role offers the opportunity to make a significant impact on employee development and organizational performance. 

What You'll Be Doing:  

• Consult and collaborate with HRBPs and business leaders to identify and address L&D needs within the organization 
• Develop and implement learning strategies and initiatives aimed at improving employee skills and performance 
• Design and deliver training programs that align with organizational goals and objectives 
• Manage and curate content catalogue, develop learning paths, and training campaigns to assign to employees 
• Utilize a variety of learning methods and technologies to engage employees and enhance learning outcomes 
• Track and evaluate the effectiveness of training programs through surveys, metrics and feedback mechanisms 
• Ensure compliance with regulatory requirements and industry standards in training programs 
• Manage relationships with external training vendors and suppliers 
• Prepare and present reports on training activities, outcomes, and impact to senior leadership 
• Document L&D operational procedures, FAQs, learning resource toolkit 
• Serve as system administrators to L&D platforms and troubleshoot issues as arise 
• Stay current on best practices and emerging trends in learning and development 
• Manage L&D budget, vendor costs, and annual planning 

What You’ll Need to Succeed: 

• Bachelor's degree in the field of education with a focus on adult learning, psychology, or business administration 
• 2- 4 years of relevant learning & development experience  
• Demonstrated ability to build relationships and collaborate with diverse stakeholders 
• Strong problem-solving skills, ability to think creatively, and adapt as needed 
• Knowledge of adult learning principles, trends, learning management systems and e-learning platforms 
• Experience with conducting needs assessments and developing learning objectives 
• Ability to analyze training effectiveness and make recommendations for improvement 
• Excellent public speaking, communication, and meeting facilitation skills  
• Strong organizational and time management skills 
• Proficient with Google Suite, Microsoft Office and related program software 

PLEASE NOTE: At this time, Care does NOT hire in in any of the following states: Alaska, Arkansas, California, Delaware, Hawaii, Iowa, Idaho, Maine, Minnesota, Mississippi, Montana, North Dakota, Nevada, Oregon, Rhode Island, South Dakota, Washington, West Virginia, Wyoming, Vermont. 

For a list of our Perks + Benefits, click here! 

• Care supports diverse families and communities and seeks employees who are just as diverse. As an equal opportunity employer, Care recognizes the power of a diverse and inclusive workforce and encourages applications from individuals with varied experiences, perspectives, and backgrounds. Care is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation, please contact talent@Care.** 

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Company Overview: 

Available in more than 20 countries, Care is the world's leading platform for finding and managing high-quality family care. Care is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care's industry-leading products—from child and elder care to pet care and home care. Care is an IAC company (NASDAQ: IAC). 

Salary Range: $62,000 - $75,000 The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).