RELX Group

Are you passionate about developing customer relationships that contribute to the overall success of the organization? 

About our Team 

The Spain Sales Pharma team as part of the Global Pharma Team is responsible for the development of opportunities in Spain enabling Pharma to engage with the community of Health Care Professionals in a way which is compliant with Elsevier's Pharma Governance. It focuses mainly on reprints, Local advertising and digital solutions for medical education, which are financially supported by the pharmaceutical industry. The product portfolio includes advertising, reprints, online educational content and platforms, conference material and STM journal sponsored content. 

We are looking for an experienced Account Manager located in our Barcelona Office in Spain, Dynamic role within the Spain Sales Global Pharma Team, will work closely with the EMEALA Global Pharma Sales Team, Corporate Markets Division. 

The Account Manager will be responsible for securing annual sales target for Pharma in Spain through the development of new & existing business from Pharma accounts within all core therapeutic areas. The Account Manager will be responsible for growing sales revenue by an agreed strategy using Elsevier's core assets . Collaboration is key as the Account Manager will work closely with Spain Sales Team to better support the customers that are core to our business. 

AMs are responsible for establishing and maintaining customer relationships and leveraging internal and external resources to drive growth. 

Main activities will include but not only: 

Business Development, Sales and Account Management (60%): 

• Identify growth opportunities and sales opportunities for the territory and targeted accounts 
• Identify and develop new Pharma accounts in the Barcelona Area, whilst supporting existing accounts. 
• Create and develop account plans to acquire new customers and business to maximize potential for Global Pharma in Spain. 
• Demonstrate a sound understanding of customer requirements and endeavor to find solutions to meet their needs 
• Develop and maintain strong productive customer relationships and keep customers informed of new relevant products and services 
• Work together with product and marketing identifying opportunities to be sponsored by Pharma. 
• Drive the consultative sales process, and effectively engage and incorporate other resources to optimize collaboration and customer service to grow customer loyalty and satisfaction 

Product, Market and Business Knowledge (20%) 

• Demonstrate a sound knowledge of the pharmaceutical industry regulations in Spain and EMEA, and of the medical profession educational needs. 
• Show willingness to stay abreast of developments and trends in the market and plan sales activities accordingly. 
• The role requires keeping abreast of developments in the allocated therapy areas, as well as new technologies within Spain and EMEA markets and legislative changes in these markets. 
• Demonstrate a deep understanding of customers' critical business issues to build a compelling solution that addresses these issues and maximizes revenue potential 

Communication and Liaison with Colleagues (10%) 

• Ability to communicate, present and negotiate at all levels including sales director level 
• Liaise regularly with colleagues in internal departments, providing detailed reports and feedback as required 
• Champion your key accounts and lead Account teams with peers , in order to identify cross regional business opportunities 

Time management , planning and Organisation (10%) 

• Manage time efficiently and plan sales activities in order to maximize effectiveness in the field 
• Make appropriate use of all sales and marketing resources 
• Demonstrate the ability to perform and implement long term planning and a flexibility to adapt according to business needs 
• Manage customer contacts and establish frequent contact with customers by email, phone, at place of business and industry events 
• Establish and monitor sales priorities, targets and objectives in the context of the overall corporate sales strategy 
• Prepare standard and complex proposals/agreements according to policy and Pharma governance. Maintain 100% compliance to all sales activities. 

Responsibilities:

• Possess extensive expertise in sales and account management. 
• Have a track record of exceeding sales targets and KPIs. 
• Have experience managing large, complex accounts and navigating organizational structures. 
• Proven solid sales experience in the Pharmaceutical Industry and/or Healthcare Industry (Agencies, Life Science experience) - servicing the Pharmaceutical Sector. 

Requirements:

• MSc in Business, Communications, Pharmaceutical and/or Life Sciences related fields and experience 
• 3+ years customer facing experience in Pharmaceutical industry 
• Experience in using pharma related database or tools 
• Able to work as part of a team, accomplishing mutual team goals 
• Strong organizational, time management and self-learning ability 
• Travel as required 

Work in a way that works for you 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals. 

Working for you 

We know that your wellbeing and happiness are key to a long and successful career, as this role is Local in Barcelona Spain. These are some of the benefits we are delighted to offer: 

• Your recruiter will advise you on the benefits package for your location 

About the Business 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. 

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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