Apply

1,000+ Similar Jobs

Description

TASKS, DUTIES AND RESPONSIBILITIES

MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION

Greets guests over the phone in a friendly, courteous manner

transient business codes

Informs other departments of VIP arrivals
Identifies commissionable reservations and secures required information
Records and processes deposit information
Identifies and records special billing instructions; approves credit after consultation with the Revenue Manager
Files all reservations in a systematic order for easy referral
Contributes to maximum occupancy of the hotel by assisting in maintaining accurate inventory control for rooms
Records requests for special accommodations and suites
Advises and assists Front Office Manager to notify Radisson Worldwide Reservations Centre of rates and availability status
Assists with the preparation of the four day forecast and VIP list
Achieves maximum occupancy and average rate by utilizing yield management
Uses up-selling techniques
Handles all special requests appropriately
Pre-blocks all special requests or VIP accommodations accurately
Keeps Front Office Manager informed of new group bookings
Utilizes guest history files for personalized service at the hotel
Maximizes customer satisfaction and hotel revenue by promoting hotel restaurants and other services and facilities to guests
Deals with assigned incoming correspondence, faxes and reservation messages in a timely and accurate manner
Acknowledges assigned reservation faxes and messages
Practices ‘Yes I Can’ attitude

REQUIREMENTS

. Having a good knowledge in the opera pms system.

Natural attitude towards providing excellent quality service.
Good command of English Language and Arabic.
Age – 25 to 30 Years
Able to work under pressure in a fast paced, dynamic and challenging work environment.

Salary QAR. 2100/ - + Accommodation + Meals + Transportation

Translate

Apply

Confirmed 12 hours ago. Posted 30+ days ago.