Murex

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.

Operating from our 19 offices, 2700 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.

Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.

You’ll be part of one global team where you can learn fast and stay true to yourself.

As an UNIX, VMware and Database Support Engineer, you will be responsible for the UNIX Servers ecosystem, VMware Ecosystems and Database Servers s in Murex as part of the operations team responsible for that technology. You will provide direct technical support in problem management, integration, and systems maintenance of the of the UNIX, VMware and Database tenancy. Also, you will ensure performance and availability meet SLA’s and objectives through monitoring, timely service restoration, and tuning. Duties may include implementation, maintenance/administration, troubleshooting and diagnostics. Duties will include also 24/7 support hours since users exist everywhere in the world, and they might run jobs during or outside working hours. 

Your role

• Install, configure, and upgrade Cloud (AWS, Azure), UNIX (RHEL, UBUNTU), Virtualization (VMware, Hyper-V, Oracle Solaris Zones), Databases (Oracle, MS SQL Server, and PostgreSQL) and Docker/Kubernetes ecosystems. 
• Provide a high level of incident management/analysis for the different systems listed above and make sure root cause analysis done and problem identified and resolved, and client informed of the status. 
• Write scripts to automate administration tasks using Ansible and/or Shell scripts. 
• Follows projects and tasks to maintain and enhance the collaboration infrastructure. 
• Deliver support for end users and other IT teams at the agree upon response and resolution service level agreements. 
• Participate in the creation of documentation to ease the work for the operation team. 
• Follow procedures and guidelines for maintenances/upgrades. 
• Create new monitoring for the infrastructure and resolve incidents raised by those monitoring systems. 
• Participate in discussions and presentation to evolve the infrastructure. 

Your profile

• Bachelor or Master’s degree in computer science or engineering degree 
• Strong analytical skills and efficient problem solving 
• Willingness to learn continuously 
• Good level in English is required 
• Excellent Communication skills to be able to handle difficult stressful cases with clients. 
• Jenkins/Ansible/Terraform/Shell scripting knowledge is a plus 
• Any experience in UNIX, AWS, VMware, Oracle ecosystems is a plus 
• Open to cover different types of 24/7 shifts when needed 

Why join us

We put our people first, with an attitude of care and a legitimate commitment to their success and wellbeing:

Benefit from our competitive compensation and insurance package:

• Attractive salary in USD outside of Lebanon
• International medical, life and travel insurance
• Retirement plan
• Schooling allowance
• And much more

Enjoy a hybrid work environment:

• Teleworking at home and abroad
• Dynamic and supportive work environment focused on employee wellness

Grow with us and gain international exposure:

• Extensive learning opportunities
• Learn from a diverse team of experts around the world
• Possibility for international and internal mobility