CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry’s fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less expensive than the large, generalized public clouds. Learn more at www.coreweave.com.
As the Infrastructure Operations Program Manager at CoreWeave, you will be leading a pivotal team within our Customer Success organization, acting as the main liaison for program stakeholders such as clients, internal teams, and external vendors to ensure communication and alignment. Your responsibilities include managing client relationships, overseeing support and issue resolution, and facilitating seamless communication across infrastructure operations, data center technicians, and internal teams.
The ideal candidate will have a strong background in data center and High Performance Computing infrastructure operations, experiences with RMA process, working with external vendors and the ability to analyze, optimize and operationalize both internal and external customer-facing processes.
You have a proven experience of leading cross-functional teams working with planning, execution, and evaluation of program initiatives, including ticketing process improvements and optimization.
Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.
The base pay for this position ranges from $120,000/year up to $140,000/year. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.
Hybrid Workplace
If you reside within a 30-mile radius of our New Jersey, New York, or Philadelphia offices, we're excited for you to join us at the office at least three times a week, recognizing the significance we place on fostering connections, collaboration, and creativity within our office culture. Our commitment to operating as a hybrid workplace underscores our dedication to enabling our employees to tailor their work-life balance to their individual preferences.
Why CoreWeave?
At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!
Benefits
We offer a competitive salary and benefits, including:
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CoreWeave is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
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