NICE

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Location: Salt Lake City, UT (office based, hybrid work schedule)

The purpose of this position is to exceed revenue quotas through the generation of new sales in contact center related products, and to provide immediate response to all informational requests to NICE CX. This position qualifies prospective customers and sells them on the exceptional value of the NICE CX suite of solutions. A SMB Account Executive will effectively leverage all sales channels, and partner when necessary with the resources available to close business.

As an SMB Account Executive , a Typical Day Might Include the Following:

• Meets and exceeds a monthly quota of new revenue generated through the sale of NICE CX software, voice, and data products to small and medium sized businesses.
• Immediately responds to all informational requests from prospective customers of NICE CX.
• Qualifies leads from inbound informational requests and to immediately follow up and develop the lead; or route the leads to Direct Sales representatives, VARS, or agents outside of their territory as defined by management.
• Dedicates all efforts necessary to develop new opportunities within assigned territory through networking, cold calling, working with partners, following up with past prospects, and any other possible activities.
• Partners with District Managers as structured by management.
• Effectively and efficiently logs sales interactions and revenue opportunities to forecast effectively within the NICE CX contact management software tools.
• Attends meetings and trainings as required.
• Creates go to market strategies and effectively manages a regional sales territory as defined by management, by building, maintaining and maximizing a sales pipeline.
• Maintains integrity within the sales process.

To Land This Gig You'll Need:

• Bachelors degree in Business, Marketing, Communications or similar field or equivalent work experience required.
• 5+ years experience in sales
• Solid understanding of needs analysis sales process
• Excellent customer service skills
• Strong understanding of inside sales environments
• Experience in working with contact management software
• Ability to meet revenue and effort quotas

Bonus Experience:

• Software related sales preferred
• Experience in VoIP-related technology helpful
• Flexible and able to work in a fast paced environment with minimal supervision
• Type 30 wpm

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.