Pomeroy

Job Description

Demand Planner

Pomeroy is looking to add a motivated and experienced Demand Planner to our Retail Depot team. In this role you will analyze and forecast customer demand and develop strategies to meet customer requirements as well as provide weekly schedules to Repair and 3rd party Repair vendors based on demand and historical data. Also, the ideal candidate has experience collaborating with sales, marketing, and operations teams to forecast customer orders and develop a supply chain strategy to meet those demands. The Demand Planner will also be responsible for analyzing customer trends and developing strategies to maximize customer satisfaction.

Essential Duties & Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.

• BA/BS or equivalent experience (Business, Supply Chain Management, or related field) required
• Min. 3 years’ service parts logistics/supply chain experience in an OEM or 3rd party field service organization required
• Microsoft Office Suite experience required and advanced excel skills required
• SIMS (Service Information Management System) experience, required
• Excellent communication and interpersonal skills, required
• Superb customer service skills for interacting with internal and external customers, required
• Familiarity with electronic terminology and electronic components in a field service environment
• Experience in scheduling, forecasting, procurement and/or planning, highly desired
• Strong sense of urgency and retail business orientation a must
• Ability to think strategically and conceptually while managing details
• Ability to work independently day-to-day while being a strong team player
• Report results and analyses that will provide management with information to make sound business decisions on repairs and inventory

Minimum Knowledge, Skills, and Abilities:

• Identify and assist in sparing deficiencies.
• Review historical parts movement trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results.
• Interact with Purchasing and Technology Engineering for communication, problem resolution and supply consulting in a highly responsive and proactive manner.
• Interact with sales and finance to understand demand forecast drivers
• Coordinate parts planning endeavors for New Customer/Product Startup phase to support status.
• Random audits on the planning system to validate accurate data for current environment.
• Utilize a collaborative and consensus approach to ensure sparing needs are met
• Become proficient in SIMS (Service Information Management System) Planning Module
• Assist with Maintaining Master Records in SIMS
• Provide input to the field staff regarding setting of manual parts stocking minimums.
• Prepare monthly cost and inventory analysis for Finance.
• ADHOC reporting needs as required by the business.
• Perform other related duties as required and assigned

Physical and Mental Demands:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand, and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands: While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. General office environment Work is generally sedentary in nature but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.

Position Type

Reg. Full Time Benefitted

Hiring in the following location(s):

Hebron, KY

Scheduled Work Days

Monday - Friday

Scheduled Work Hours

40 hrs per week