CooperSurgical

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

Job Summary:

The Territory Manager must build and maintain excellent customer relationships to support solid business growth. Implement a consultative selling style that operates independently on a daily basis. Must be professional, credible, and comfortable at all times dealing with optometrists, ophthalmologists, technicians, office administrators, retail store managers and store staff, authorized distributor sales representatives and any other customers in the territory. 

In this role, you will be required to reside in the assigned territory or within a reasonable distance (this role is for the Fraser Valley, Canada region).

Essential Functions:

• Meets and exceeds projected sales goals based on territory quota established by sales management for the given territory
• Uses, on a daily basis, a disciplined approach to selling to uncover and meet customer needs. Full understanding and implementation of CVI sales platform
• Maintains territory call cycle; minimum 4 pre-set appointments per workday
• Quickly and accurately meets customer needs. Returns customer phone and email inquiries within 24 hours
• Regularly completes and updates comprehensive profiling of all customers; understands customers business
• Formulates and executes an effective call cycle plan to grow territory business; Prepares and presents account business plans for minimum “top 25” customers, as well as quarterly growth plans
• Develops new business within geographic territory
• Maintains technical proficiency with CVI products and competitive products
• Keeps current with industry trends and analysis; i.e., Health Product Research data
• Integrates and trains customer office on the CVI suite of technology and value-added products and services; sells value-added tools to enhance customer experience with CVI
• Develops customer marketing plans and promotions to grow business; monitor to insure return on investment
• Uses the CRM tool and reports daily to analyze product, account sales and overall territory growth
• Participates in provincial and regional optical shows when requested

Travel Requirements: 

• Territory travel, independent from supervisor
• Travel outside of territory is required for conferences, site trainings, and regional meetings (10-15%)

Qualifications

Knowledge, Skills and Abilities:

• Self-starter with the ability to work independently
• Positive and constructive attitude
• Excellent organizational skills
• Anticipate, understand, prioritize and meet customer needs
• Adapt to a changing work environment; various situations, individuals and/or groups on a daily basis
• Exceptional verbal and written communication skills
• Use of Microsoft Office suite of tools (Microsoft Word, Excel, PowerPoint) at an intermediate level
• Effectively identify, evaluate and assimilate information to render quality decisions
• Ability to make presentations to various sized customer groups

Work Environment: 

• Outside Territory Sales role with extensive travel within the territory boundaries for the Fraser Valley territory 
• Normal Home Office Environment

Experience: 

• Minimum 3 to 5 years of sales experience preferably in the optical industry or related medical/technical healthcare field 
• Tangible product sales experience is highly desirable

Education: 

• Bachelor’s degree preferred. Consideration given to candidates with sales experience and demonstrated track record of performance and results.
• Passing of background check, which may include verification of prior employment, criminal conviction history, educational and motor vehicle records.
• A valid driver’s license and proof of minimum level of insurance coverage and satisfactory driving record as required by the company.

Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran

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