JPMorgan Chase & Co.

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan Chase within the Consumer & Community Banking Administration, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As part of SRE responsibilities you will maximize the value of cloud agnostic solutions ensuring correct templated architectural designs are employed to maximize resiliency and stability, enable timely data-driven analysis monitoring and visibility solutions incorporating well-defined Service Level Indicator/Service Level Objective with error budgets, Build and deploy Infrastructure as code in CI/CD, reduce toil with suitable automation and be accountable for blameless Root Cause Analysis. You will collaboration between some of the world’s leading Developers, QA, Application Owners, engineering, Architecture, finance, and business teams and explore emerging technologies such as AI to drive best in class. You will get to influence modern designs, develop, test and deploy exciting applications and cloud-native microservices, transforming the business processes and user experience for JPMorgan Chase’s Customer Acquisition and Marketing Platform.

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect
• Review architecture and design artifacts for complex applications accountable for ensuring where appropriate highly resilient stable designs
• Gather, analyze, synthesize, and develop visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems to produce standardized metrics to show application health and break point volumes
• Review all Applications issues/Infrastructure failures as part of RCA process understand true scope and develop/implement remediation plans
• Ensure all deployments have scalable architected designs and there are no choke point capacity issues

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of applied experience 
• Required SRE experience in a cloud environment
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Strong communication & Presentation skills with an ability to articulate technical matters to a broad audience
• Practical cloud deployment experience in AWS Cloud services and native data technologies such as AWS EMR, Glu, Lambda, MSK, RDS, Document DB, EC2, EKS, ECS, Oracle, Aurora, Dynamo DB etc.

Preferred qualifications, capabilities, and skills

• Understanding of database design concepts (Pluggable DB’s) and data modeling for relational or nonrelational databases such as RDBMS (Oracle/Postgres), No SQL (MongoDB, Cassandra) or NewSql (Cockroach DB) and search DB’s like Elasticsearch incorporating multi-master across multi-regions
• Understanding of data design & modeling principles as well as architecture patterns such as data lake, lakehouse, data mart, data fabric and data mesh with experience in Data migrations and Open/Linked data media types such as RDF, Turtle, JSON-LD will be useful
• Experience with deploying to public and/or private cloud ideally with multi-cloud experience, ideally Cloud agnostic (Snowflake or another public cloud) and Active/Active across region designs, AWS Solution Developer, DevOps, FinOps Certificates etc. is a plus
• Experience in one or more big data processing frameworks such as Spark, Flink, Storm etc. with stream processing experience using Kafka
• Understand the power of AI/ML against appropriate data to drive operational excellence

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.