LEAD COMPREHENSIVE SCHEDULER - Patient Access (Temple Faculty Practice / 40HR Day Shift) - (241386)
The Lead Comprehensive Scheduler has a broad range of scheduling skills across TFP and Hospital Systems. Provides expertise in scheduling across a broad band of requestors. Serves as liaison to internal and external entities, including, but not limited to TFP, Fox Chase, Jeanes, SNF's, Rehab Areas, Unions. In addition, serves as the Liaison to McKesson and continually works on improving the quality of both scheduling and messaging. The Lead is a critical thinker who identify opportunities to improve access. Guides and mentors new staff and works collaboratively with the Manager to ensure patient appointment needs are met. Performs QA on all staff that are part of the Comprehensive Scheduling team and all schedulers that reside in the practice. Collaboratively cross teams to ensure that all teams are integrated and work closely with Leadership to ensure the core missions related to access are met. The Lead works to build relationships with administration and outside scheduling / messaging vendors.
Education
High School Diploma or Equivalent (Required)
Bachelors Degree : in a Healthcare related program (Preferred)
Experience
5 years experience in Healthcare with an emphasis on scheduling (Required)
1 year experience in leading a scheduling program / department or broader (Required)
Must have successfully functioned in the role of Comprehensive Scheduler II (Required)
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Your Tomorrow is Here!
Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.
To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here!
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Your Tomorrow is Here!
Temple Faculty Physicians, the academic practice plan of Temple Health, is made up of more than 500 employed physicians who are the cornerstone of clinical care and teaching for Temple's healthcare enterprise. These physicians practice in 20 academic departments encompassing virtually every subspecialty in modern medicine.
While remaining committed to our mission of serving patients in our North Philadelphia community, in recent years, Temple Faculty Physicians has expanded its geographic reach beyond Temple University Hospital's Health Sciences campus. Today, Temple faculty physician offices are located at Temple University Hospital and its campuses, satellite offices located in Center City Philadelphia, Fort Washington, PA, Oaks, PA, and various other outpatient settings. This expanded reach has brought Temple medical care closer to home for many of our patients.
: Pennsylvania-Philadelphia
: Clerical Services
: Full-time
: Day Job
: Regular
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