Insider

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Hi there! We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are connecting data across channels, predicting future behavior with AI, and individualizing experiences from a single platform with the fastest time to value.

We announced that we unlocked our unicorn status after our Series D round. We are backed by top-notch investors including Sequoia Capital, QIA, Riverwood, Endeavor Catalyst and trusted by 1000+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Singapore Airlines, Virgin, Nestle, Nissan, Samsung, Lenovo, Puma, MediaMarkt, IKEA, Allianz, Santander, Dominos, Avon, CNN, and the list goes on.

We are the #1 Leader everywhere! We are recognized as a leader in The Forrester Wave™ for Cross-Channel Campaign Management in Q3, 2021. We are also named a leader in 2021 Gartner® Magic Quadrant™ for Personalization Engines. But wait, there is more. For 21 quarters in a row, we’ve been ranked as a leader in G2 Mobile Marketing, Personalization, Customer Data Platform, and Customer Journey Analytics Grids.

We are also proud to become one of the very few female-led B2B SaaS unicorns in the world.

Behind all these achievements, there is an exceptionally talented and passionate team across 28 countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us in this journey, just keep reading.

We are the People & Culture Team. We are the enablers of people & the protectors of the culture. We respect & empower at every step. We like to see ourselves as the heart and soul-bringer of Insider and of our culture. We hire, we train and we retain. And as the Learning & Development Team, our job is to make mountains sky high climbable. Our aim is to prepare you, train you & engage you. Life may throw in some lemons & bumps here and there, but we promise no Insider will ever be disarmed. We are here to always remind you & enable you to improve yourself. We love what we do. That’s how we train & retain people in 25+ regions. You can either watch us conquer the world, or join us!

As a Learning & Development Lead in Insider day in and day out you;

• will play an active role in finalizing OKRs and quarterly KPIs for the team,
• will work closely with all Center of Excellence functions (People Operations, Recruitment, BPs, Rewards and People Experience Teams) to cultivate our Team members and Insider experience;
• will manage the team to provide effective guidance and assistance,
• have full and end to end ownership over the Learning and Development processes,
• will always remember that as L&D you are always present, active, organized & vibrant,
• will be leading the conduct of new hire orientations and onboarding programs both for Turkey and abroad offices while answering or researching and following up on all new hire questions, we are always new Insiders’ first friends!
• will be identifying action points for 30-90 day reviews and taking full ownership in execution of necessary tasks,
• will be developing and implement leadership development, organizational development, and performance,
• will be managing all aspects of training, including creation and supervision of ongoing training programs, and development of future training programs, we are always here to remind & enable personal development,
• will be developing and implementing all training assessment and evaluation tools,
• will be evaluating training programs and processes for their overall effectiveness,
• will be identifying technical and behavioral training needs to design and implement training programs for the positions within a certain plan,
• will be identifying and reporting training metrics,
• will be promoting L&D training internally and externally,
• will be drafting yearly training planning for departments,
• will always be open to going beyond assigned responsibilities and eager to take part in new and out of field tasks, always wanting better & always wanting more is a mindset

We want you to join us while we are taking a step into the future if you:

• have a Bachelor's degree in related field,
• have minimum 8+ years of experience in training and development activities,
• prior experience in high growth and fast-paced environment (startup or technology company experience is a big plus)
• have solid and fully developed leadership and team management skills 
• are passionate about Human Resources and engaging deeply with people on a level that people are the core of your motivation,
• have an excellent command of written and spoken English, Insiders are from all over the world & communication is the key,
• are a result-oriented person with strong planning and organization skills, planning is the first step of success,
• have proven ability to work in a fast-paced, results-oriented, team environment, Insider is always changing but you will always have your team to help you deliver results,
• are comfortable with ambiguity, we love people who are resourceful enough to find solutions on their own & flourish

While exporting our technology to the world, we offer you:

• This job is a hybrid.
• Find a chance to work in an international, diverse, and inclusive environment
• Be part of an industry that’s shaping the future of customer experiences
• Access and opportunity to be a part of different side projects depending on your interests
• Access to many hard and soft skill trainings to help you improve and challenge yourself
• Space to share your skills and even deliver pieces of training and workshops if you wishFree access to the exclusive platforms such as Blinkist, Masterclass, and Spotify
• Chance to become a Shareowner with the "Shareowner System"
• Inclusive Private Health Insurance
• Smart Work Model side benefits to support food and bill expenses
• The infamous team activities are bursting with fun. Check out: https://www.instagram.com/lifeatinsider/ 
• No Dress Code!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube, and Medium!