Infor

Description & Requirements

As part of the Operations Hub Team in Wroclaw, you will support the global sales team. Operations Hub Team’s objective is to drive improved visibility into the business through greater emphasis on analytics to support better decision making. As part of a team of 10+, you will be a custodian of Salesforce & Clari and be responsible for the quality of the data held within it.

A Day in The Life Typically Includes: 

• Supporting the Sales and Technology business in reviewing Sales Play campaigns and Capacity Planning.
• Creating target lists of accounts in Salesforce.
• Ensuring the accuracy of the information uploaded to the Salesforce/CRM system.
• Validate existing contacts in CRM/Salesforce to ensure cleanliness of data.
• Create Outreach Sequences and snippets from submitted content and uploading assets to SalesIQ pages for external use.
• Generate reports from Win Room Dashboard for new Sales Play created.
• Salesforce super-user, troubleshooting, UAT testing, enhancement requests.
• Perform detailed account research/maintenance as necessary.
• Properly route opportunities to respective Lines of Business according to the documentation.

Required Skills: 

• Very good written and spoken English skills.
• Very good Microsoft Office skills (mainly MS Excel – Pivot, vlookup, xlookup, sumifs etc.).
• Good technical skills, the ability to analyze data, prepare presentations, research, and solve data issues.
• Accurate, with good attention to detail, able to spot and rectify errors.
• Good Customer Service attitude.
• Able to take initiative/responsibility to support the team in their common goals.

Preferred Qualifications:

• Familiarity with CRM tools (Salesforce is a plus).
• Ideally experience in a similar administrative function.
• Bonus points for working with different cultural background across multiple time zones.

About Infor

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. 

For more information visit www.infor.com 

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.

We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

At Infor we value your privacy that’s why we created a policy that you can read here.