Intuitive Surgical

Job Description

Primary Function of Position

The Director of Market Access and Custom Analytics (MACA) for Korea is to develop and execute applied health economic patient access strategies and tactical evidence-based change management plans supporting the Commercial sales organization.

Externally, this position will work with health systems in Korea to demonstrate the applied clinical, financial, and operational feasibility of Intuitive technologies by developing real-world evidence business cases from the merger of client-provided data sets with the Intuitive insights engine. The scope of work for the MACA consulting services would include DaVinci Program Value Analysis, Infrastructure Optimization, and co-developing strategic Growth initiatives that address regional patient access challenges.

Internally, the position will be an influential health economic and patient access commercial advisor and collaborate with various ISI internal cross-functional leaders, including but not limited to sales, marketing, digital product teams, professional educational and program services teams, health economics & outcomes research, clinical affairs, regulatory and legal. The MACA Director and these Intuitive peers will develop commercial strategies targeted for specific P5 (patient, physician, provider, payer & policymaker) customer segments. To best serve external and internal customers, experience in executing data service contracts, acquiring client data, advanced analytics, project management, and consulting skills in peri-operative change management are an absolute must. High-level executive presentation and communication skills are also required for success.

Roles & Responsibilities:

• Accelerate patient access to Intuitive technology by removing belief, access, and coordination constraints through consultative advanced analytics with partnered healthcare organizations in concert with the Intuitive commercial teams.
• Develop clinical, financial, and operational consequence modeling, product utilization analyses, cost-effectiveness valuing, time value and motion reporting, throughput, and budget impact of patient access constraints or clinical pathway variation related to Intuitive technology deployment.
• Identify regional best practice references to incorporate into Intuitive robust peer-to-peer education programs. This is foundational to the value of the Asia Regional MACA organization.
• Provide regular voice-of-customer (VOC) feedback on clinical, financial, and operational challenges being faced by regional healthcare stakeholders via partnering with sales, marketing, digital product teams, professional educational and program services teams, health economics & outcomes research, clinical affairs, regulatory and legal to generate ideas on how all Intuitive products and prototypes can serve as a solution to these issues.
• Assist digital product teams in the discovery, defining, development & delivery of digital products and data offerings.
• Work collaboratively to improve patient access via direct collaboration and consulting with hospitals, IDNs, Health Systems, physician groups, professional societal groups, policymakers, and advocacy groups in Korea.