Agero

About Agero:

Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit www.agero.com.

Agero is looking for a Senior DevOps Engineer to help with the design, implementation and maintenance of scalable, and efficient infrastructure. This role will involve collaborating with Engineering and QA teams to automate manual processes, and ensure high availability, reliability, and performance of our systems.

Key Outcomes: 

• Review, troubleshoot and approve pull requests drafted by more junior engineers and approve and offer feedback that will improve code quality
• Plan with DevOps on capacity planning and monitoring using Datadog.
• Analyze developer workflow by working closely with team leads and attending squad standup meetings and suggest improvements
• Write infrastructure as script using Terraform to help create AWS, Datadog and other technology
• Write script using Harness or CircleCI to help create development pipelines that will push code to the Dev, Staging and Production environments
• Build scripting to allow for canary deployments into our CI/CD pipeline
• Add stages that will include stress testing mechanisms using K6.io
• Write bash scripting to help automate development workflows so that manual processes that are currently run by developers or QA are automated
• Utilize Terraform to deploy and manage infrastructure

Qualifications: 

• Bachelor’s Degree in Computer Science/related field or equivalent work experience 
• 7+ years of DevOps engineering experience
• 2+ years of experience with programming/scripting languages such as Ruby on Rails, Python, or Bash
• Strong understanding of cloud computing concepts and experience with cloud platforms (AWS, Azure, GCP).
• Familiarity with infrastructure as code tools such as Terraform, Ansible, or CloudFormation
• Experience with the following CI/CD tools: HarnessCD, CircleCI, or Gitlab CI/CD to automate the build, test, and deployment processes. 
• Hands-on experience with containerization and orchestration technologies(ECS, Docker)
• Excellent problem-solving skills and attention to detail.

Hiring In:

• United States: AZ, FL, IL, KY, MA, MI, NM, NH, TN, GA, NC, and VA
• Canada: Province of Ontario

The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Actual salaries may vary and may be above or below the range presented based on various factors, including, but not limited to, work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. 

California pay range

$103,000—$140,000 USD

D, E & I Mission & Culture at Agero:

We are all Change Drivers at Agero. Each day, we speak to thousands of drivers and tow professionals across one of the most diverse countries in the world. Our mission to safeguard drivers on the road, strengthen our clients’ relationships with their drivers, and support the communities we live and work in unites us together as one force driving positive change.

The road to positive change starts inside Agero. In celebrating each other’s differences, we lift each other up and create space for innovation and community. Bringing our whole selves to work powers our commitment, drive, agility, and courage - ensuring we are not only changing the landscape of the driver services industry, we also are making a difference in the lives of our customers with each call, chat, and rescue.

THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.

To review Agero's privacy policy click the link: https://www.agero.com/privacy.

• Disclaimer: Agero is committed to creating a diverse and inclusive environment and encourages applications from all qualified candidates. Accommodation is available. Additionally, we offer accommodation for applicants with disabilities in our recruitment processes. If you require accommodation during the recruitment process, please contact recruiting@agero.com.
• Agero communicates with candidates via text for matters related to submitted applications, questions, and availability for interviews. If you prefer not to receive texts, you can contact Agero's recruiting team directly at recruiting@agero.com.