FinOps Specialist

Tango

Education
Benefits

Description

Tango is a successful, market leader, a live-streaming Platform with 450+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years. 

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans and monetize their talents.

Tango live stream was founded in 2018 and is powered by 300+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”. 

The best way to describe Tango's work style is not to use the word “impossible”. And we believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!). 

Do you want to join the party?

Responsibilities

  • Develop and maintain a fraud monitoring system for a very large international user base.
  • Process and evaluate incoming and outgoing payments and Refunds.
  • Process and Monitor Chargeback to reduce risk. 
  • Coordinate issues resolution with the product, marketing & technical teams
  • Increase the efficiency of service to top customers and in general
  • Generate development ideas based on feedback

Requirements

At least 1-year of hands-on experience with chargeback, fraud, and dispute resolution handling.

At least 1-year experience in consumer-focused Support / Risk Department / Finance

Understanding of fraud screening and mitigation, chargeback, and payments monitoring systems.

Fluent English

Analytical skills, ability to prioritize and handle multiple tasks in a fast-paced results-oriented environment.

High proficiency in the computer field.

Knowledge of Microsoft Excel, Word, and PowerPoint advanced level.

Knowledge of SQL will be an advantage.

What we offer:

  • International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol, Dubai.
  • Granting an Option;
  • A professional environment with great people to work with;
  • Competitive salary, performance review;
  • Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
  • Social package, including sports coverage, elite medical insurance for you and family;
  • 20 working days paid vacation and 100% sick leaves coverage;
  • Corporate taxi to the office and home;
  • Opportunities to make a difference, to develop and grow;
  • Regular corporate celebrations, team buildings and fun activities;
  • Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.
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Confirmed 15 hours ago. Posted 30+ days ago.

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