Convergint Technologies

Job Details

Description

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Sales Support Specialist to join our amazing culture. In this role, you will work closely with the Business Development Manager and the Sales Team to support their sales activities including proposal and marketing material generation along with trade show and sales conference activities. You will also assist the sales team with the management of sales opportunities utilizing the Scorecard and Salesforce systems. As a Sales Support Specialist, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers. 

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Sales Support Specialist.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Manage on a weekly basis the accuracy of the sales forecasting.
• Ensure through one-on-one discussion with each sales colleague that the data is up to date and the closing probability is accurate.
• Provide monthly total sales forecasting based on the above data.
• Provide assistance to the sales team for the development of proposals.
• Write, edit, proof, and format proposal content and proposal material in conjunction with the Business Development Team members in response to RFP/RFQ/RFI.
• Maintain a proposal database and add new proposal content where needed and appropriate, maintaining existing content, and deleting outdated or non-applicable content.
• Align and assure compliance of proposal document layout and design with RFP requirements.
• Work closely with the Business Development Team to develop a clear understanding of client needs and expectations and effectively transfer that knowledge to the proposal process and development.
• Ensure proposals are satisfactorily and consistently prepared, produced to the highest quality standards, and delivered within the RFP defined deadlines.
• Set and manage assigned proposal workflow by establishing deadlines, monitoring progress, communicating assigned proposal status and expectations to other team members, and advising appropriate Business Development Team members regarding the need for assigned proposal input.
• Prepare proposal packaging for submission and delivery within deadlines.
• Develop, standardize and maintain proposal and RFI response templates adhering to corporate standards.
• Assist with migrating all proposal generation to the sales colleagues by ensuring the required tools are in place.
• Provide on-going quality control of all proposals being submitted.
• Preserve the confidentiality of highly sensitive financial and competitive information that is provided for proposal development.
• Develop and maintain a standardized electronic and hard copy storage retrieval structure for all marketing and sales materials.
• Assist in planning and coordinating trade shows including preparing marketing material, displays, giveaways, and schedules.
• Assist in the coordination and planning of national sales meetings including presentation and materials development.
• Provide administrative support for large account management processes.
• Presents a professional image of Convergint Technologies at all times in appearance and behavior and seeks opportunities to promote the services offered by the company.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
• Perform other duties and responsibilities as requested or required.

What You’ll Need

• Excellent verbal, written and interpersonal communication skills.
• Strong ability to deal with a wide cross section of people both internal and external to the business.
• Strong attention to detail.
• Strong ability to work independently and as part of a team.
• Advanced computer skills - Word / Excel / PowerPoint.
• Excellent organizational and the ability to handle multiple projects tasks simultaneously within tight deadlines.
• Shows initiative – engages in proactive behavior and looks for opportunities.
• Good analytical skills necessary to resolve problems and look for solutions.

Company Benefits and Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:

• Company Holidays and Paid Time Off
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan
• Corporate Social Responsibility Day
• And much more…

Requirements:

Education: College degree, trade school or equivalent experience

• Bachelor’s degree in business administration or related experience preferred.

Minimum Experience:

• 3+ years of direct sales support administration experience including proposal generation.
• 3+ years of marketing experience as asset.
• Familiar with all aspects of contract management.
• Experience working in a multi-discipline project team and a broad cross-section of Project Management Systems.

Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)