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Job Description:
Change Management Manager
Overview: Reporting to the Director of Transformation, the Change Management Manager is responsible for providing change management, communications, and project management support for transformational projects in Global Procurement & Payment. This results-oriented change management professional will create and execute on integrated change plans, including communication planning and execution, training planning and project management support for the change management and training workstreams.
Accountabilities:
Change Management/Communications (80%)
- Partner with the Director of Transformation in the planning and execution of the change management, communications, and training plans for the project
- Act in a consulting capacity with project teams and internal partners
- Partner with subject matter experts, project teams and other internal partners (e.g., training designers, IT) to create and deliver communications and training content for a variety of audiences to effectively prepare the organization for the changes coming
- Analyze, synthesize, and repurpose highly technical information for a variety of audiences, selecting the appropriate channels for communications, etc.
- Manage day-to-day operation of the initiative’s internal collaboration spaces, as required
- Act as a delegate for the Director of Transformation, as necessary
- Other duties as required
Project Management (20%)
- Provide direct support to the Director of Transformation in the delivery of the various change management and training workstream deliverables
- Develop, update, and maintain integrated project plan for the change management and training workstreams, using Smartsheet
- Communicate as necessary to the various project teams on project status and deliverables
- Highlight project risks if timelines not being met to the Director of Procurement, Program Director and/or the various project teams
Competencies:
- 3-5 years change management experience, including experience developing employee communications
- Strong change management skills
- Excellent communication skills, including writing, editing, and proofreading skills
- Strong project management skills
- Excellent influencing, negotiating, and problem-solving skills
- Ability to work in ambiguity
- Ability to work independently and exercise judgment
- Ability to deliver measurable results
- Strong team player who works well with other team members and business partners
- Strong organizational skills with the ability to multi-task, prioritize and meet deadlines
Knowledge/Skills/Experience:
- Experience with Prosci (ADKAR) methodology, certified ideal
- University degree in a related field (e.g., communications, marketing, public relations) or equivalent experience
- Experience with the following preferred:
- Procurement and/or Accounts Payable systems and processes
- SAP Ariba and/or SAP S/4HANA
- Smartsheet
Job Category:
Office Administration
Posting End Date:
29/04/2024
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