SUMMARY
The Little Caesars Assistant Manager will assist the General Manager in establishing and maintaining Little Caesars goals of customer satisfaction, oversees and is accountable for the operation of a restaurant, ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management and managing operating costs and shrinkage.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- To treat customers as guests with respect and courtesy while providing them with quick, friendly service. This includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge.
- Assists in the recruitment of new Associates.
- Assists in the training and development of Associates to perform tasks.
- Assists with schedules and supervises Associates, including rewarding and coaching.
- Maintains an understanding of the company’s food preparation guidelines as well as health and safety regulations.
- Assists in handling Associate issues
- Resolves customer issues.
- Controls shrink expenses and labor.
- Aware of competition activities and report results; shares information with supervisor.
- Available to work varied hours/days to oversee restaurant operations.
- Processes information and product through computer system and POS register system.
- Operates and uses all equipment necessary to run the restaurant
- Follows all Little Caesars programs/promotions
- Ensures compliance with all laws, policies and procedures
- Act as NFI's representative both within the restaurant and within the community.
- Enforces safety policies and procedures; is a safety role model.
- Any other responsibilities as assigned by supervisor.
KEY ATTRIBUTES
- People/Communication skills
- Customer Minded
- Passion for selling
- Aptitude for working in a fast paced environment
- Integrity
- Product knowledge
- Leadership skills
- Stable
- Open Minded
- Organization/Prioritizing skills
- Detail Minded
SUPERVISORY RESPONSIBILITIES
- Manages 3-4 Associates in the restaurant
- Provides direction, coordination, and evaluation of this unit.
- Trains and develops Associates
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
EDUCATION and/or EXPERIENCE
- High school diploma or general education degree (GED);
- Three to six months related experience and/or training; or
- Equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or Associates of organization.
MATHEMATICAL SKILLS
- Ability to work with math concepts such as addition, subtraction, division, multiplication, percentages, distribution, food cost, and labor percentage.
CERTIFICATIONS, LICENSES, REGISTRATIONS
- Manager Food Handlers Certificate provided at restaurant level
EQUIPMENT
- Slip resistant shoes with closed toe and heel
- Hairnets/Hats
- Safety Cutter
- Computer
- Uniform per policy
- Associates may be required to use standard pizza restaurant equipment including, but not limited to
- Sheeter
- Vertical cutting mixer
- Pizza and dough cutter
- Dough mixer
- Knives
- Ovens
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)
- Stand
- Walk
- Use hands to finger, handle, or feel
- Reach with hands and arms
- Stoop
- Kneel
- Crouch
- Lift and/or move up to 25 pounds
Frequently (Between 1/3 to 2/3 of the time)
- Overhead lifting
- Climb
- Balance
- Lift and/or move up to 50 pounds
Occasionally (Less than 1/3 of the time)
- Sit
- Crawl
- Smell
- Lift and/or move up to 100 pounds
Vision
- Close
- Distance
- Peripheral
- Depth perception
- Ability to adjust focus
- Ability to distinguish colors
WORK ENVIRONMENT
Frequently
- Risk of electrical shock
- Wet or humid conditions
- Work near moving mechanical parts
- Extreme cold from freezers and coolers
- Extreme heat from ovens
Noise Level
- Moderate
- Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
- Position requirements may vary by store location
Read Full Description