Overview
TelCom Construction is a growing national underground utility contractor looking for motivated employees to join our broadband installation team! If you are looking to start a new career in a growing industry or looking to further your career as an Installation Technician, we encourage you to apply!
Technical:
- Install, disconnect, reconnect, add, change and troubleshoot low voltage telecommunications lines such as cable TV, fiber optic, Internet, telephone and/or alarm equipment in accordance with guidelines.
- Use small hand tools, power tools, and test equipment. Ensure that service operates within prescribed parameters
- Attempt to identify and remedy sources of customer-perceived problems
- Drive company vehicle between home/office, warehouse, and work sites in a safe and courteous manner
- Clean, maintain, and stock vehicle and equipment in order to be prepared to perform required duties
- Complete paperwork accurately, and reports and records work order status updates
Customer Service:
- Greet customers in the home while conducting walk through
- Review all requested services with the customer in order to ensure understanding and agreement
- Interact with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns
- Provide customer education regarding product and service usage
Qualifications
- Minimum 18 years of age
- High School Diploma or equivalent
- Must be available to work weekends (as needed)
- Valid driver's license and a good driving record
- Ability to lift up to 50 lbs with or without accommodations
- Ability to carry a 28’ ladder
- Ability to work in tight spaces such as a crawl space of a house
- Due to safety reasons, maximum bodyweight restriction must not exceed 350 pounds
- Good, professional written and verbal communication skills
- Able to work in a fast-paced, time sensitive environment
- Travel is required
Benefits and Company Summary
Why Should You Apply:
- Paid lodging and per diem when overnight travel is required
- Company vehicles for business use
- Competitive Compensation
- Comprehensive benefit package including: Medical, Dental, Vision, Accident, Critical Illness, Life and AD&D, Short and Long-term disability insurance, Legal, both traditional and ROTH 401k retirement plans with company match, Company stock purchase program and tuition reimbursement
- Paid time off
- 8 paid annual Holidays
- Advancement opportunities, including ongoing training opportunities, for individuals demonstrating an aptitude and drive to expand their skill base as well as the determination and positive attitude to progress their career
Company:
TelCom Construction is a full service, turnkey telecommunications utility contractor with a growing market presence within the industry. Headquartered in Clearwater, MN and with locations throughout the Upper Midwest, our focus on Midwestern values and continuously delivering a quality product with attention to safety, integrity and customer satisfaction has driven our success.
TelCom is proud to be an EEO/AA and Veteran-Friendly employer!
To apply for this opportunity, please visit our career page at https://careers.telcomconstruction.com/telcom.
EEO
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)
The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.
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