Inspirato

Reporting to: Senior Regional Asset Manager

Location: Breckenridge, CO 

Application deadline: All applications are due by 4pm MST on Friday, April 5th, 2024 

At Inspirato, we are committed to promoting diversity, equity, and inclusion in all we do—in our workplace, our business initiatives, our marketing, and the causes we support. As an innovator in the industry, we also recognize the valuable role diverse perspectives play in keeping us on the cutting edge of our business. Together we span ages, abilities, cultures, races, religions, gender identities, and sexual orientations. We not only embrace those differences, we celebrate them.

Founded in 2011, Inspirato has continued to foster a culture built off innovation, curiosity, and entrepreneurial spirit. At Inspirato, we’re passionate about delivering incredible vacation and travel experiences for our members and their guests. We pride ourselves on providing a fun and healthy workplace with an open-door policy. Here, there’s no doubt you’ll be working alongside a team of smart, diverse, and driven individuals who love what they do. We take great pleasure in helping our employees enrich their lives through travel, grow their career, and provide an environment that fosters collaboration and transparency. We are on a mission: To

inspire lasting memories and relationships by changing the way family and friends experience the world.

Inspirato is a global travel club focused on bringing a consistent, luxury-oriented experience to its affluent club members. The Property Manager, Breckenridge, CO will work closely with local customer service managers and report to an asset manager based in the Denver corporate office. The property manager will be based on property and will be responsible for proactively identifying and correcting any maintenance issues, including issues with appliances, drywall/paint, flooring, light plumbing, light electrical, HVAC, pool heaters, and more. You will work with the local customer service team to correct maintenance issues that may arise during a guest's stay, and coordinate other vendors such as landscapers, appliance repair companies, plumbers, etc. to work on the property as needed. This is primarily a maintenance position but a high degree of customer service, organization, communication, and general business skills are required.

RESPONSIBILITIES 

PROPERTY MANAGEMENT 

• Perform corrective maintenance around the property as noticed by the property manager or as reported by members, including patching and painting drywall, adjusting doors to open/close properly, minor plumbing and electrical, troubleshooting HVAC, diagnosing appliance issues, and other tasks as needed
• Be the primary point of contact on-site for the service team when maintenance/property management expertise is required
• Communicate with and support service team members on property and assist with overall service delivery
• Install and troubleshoot network and A/V equipment (Network access points, modems and routers, Sonos, TVs, etc.)
• Recommend and procure building materials and system parts
• When a maintenance issue arises, be the first to respond and diagnose
• Lead member pre-arrival and departure inspections 
• Perform and schedule preventive maintenance when possible to ensure a high standard of residence function and appearance
• Plan and implement various special project initiatives delegated by Asset Manager
• Build 3rd party vendor lists and manage vendor activities and service level agreements. Oversee and coordinate projects in destination by evaluating 3rd party vendors for quality, pricing, and delivery timeliness. Ensure that vendors meet or exceed their contractual obligations by delivering quality work and services on schedule
• Liaise with Asset Manager, Regional Destination Manager, and Destination Service Manager on property management projects (including deep cleans and maintenance blocks) to establish suitable timelines and reservation blocks
• Schedule and follow through on all property management needs
• Assist with any new property on-boarding and manage transition of properties to effective in-service status, including participating in new home installations, setting up utilities, gathering relevant property and asset information, scheduling inspections, and managing other pertinent vendors
• Manage other projects and responsibilities as necessary or requested in a fast-growing, entrepreneurial environment
• Other property management and maintenance needs on Nantucket as requested

FINANCIAL MANAGEMENT 

• Manage property budget (landscaping, pool maintenance, utilities) effectively and responsibly
• Proactively identify areas for cost savings or general improvement
• Other financial projects as needed

REQUIRED SKILLS: To perform the job successfully, an individual should demonstrate the following competencies: 

• Wide degree of patience with a “can do” attitude 
• Flexible work schedule, including long days, nights, holidays, and weekends 
• Self-Starter – Must be able to work independently and self-motivate
• Project Management - Must be able to manage multiple tasks simultaneously, ensuring that all components of each task are properly presented, managed and reported
• Time Management – Detail oriented with strong organizational skills, able to multi-task, prioritize and consistently meet deadlines under pressure
• Budget Management – Must be proficient in the development and execution of large-scale budgets
• Team-Oriented – must work well in a team of diverse roles and work outside of comfort zone where necessary
• Software Expertise - Proven expertise in Microsoft Outlook, Excel, Word, and PowerPoint. Microsoft Project, CMMS, CAD a plus. Must be open to new software training and software initiatives
• Communication Skills - Must be able to communicate effectively and in a concise manner, both verbally and in writing
• Adaptability - Adapt to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events, appreciates opportunity to adjust and adapt with high growth work environment
• Problem Solver – Strong problem solver who gathers and analyzes information skillfully and efficiently; works well in group problem solving situations

QUALIFICATIONS: Candidate must meet the following qualifications: 

• In-depth and working knowledge of residential systems and standards of care, including building systems, HVAC, in-home technology, plumbing, electrical, building codes, and more.
• Experience with property management systems (Axxerion, Yardi, Appfolio, etc.) a plus.
• 2+ years of experience in Property Management, Construction Management, Engineering, Project Management, or related field.

Compensation - $63,000 - 85,000

We believe in building a compensation structure that reflects the comparable market pay rate for positions at companies similar in size, revenue generation and geographic location; in addition to individual factors including seniority, performance-based merit, education/training and experience related to scope of responsibilities.

Benefits – This position is eligible for a health and welfare benefits package including medical, dental & vision insurance.

401k Retirement Plan – This position is eligible to participate in the company’s 401k retirement plan.

Flexible Paid Time Off – This position is eligible for flexible paid time off. At Inspirato, we believe in taking personal responsibility for managing and balancing our individual time off with our workload and results. Instead of accruing or being granted a specific number of days per year, employees have the flexibility to manage their time out of the office.

• Individuals based in California are eligible for a paid time off policy in which PTO is accrued each pay period. 

FAM Trip – This Position is eligible for the Employee Familiarization Travel Program following three (3) consecutive months of employment. This program provides you up to one seven (7) day reservation in an eligible Inspirato property per your employment calendar year – subject to seasonal property demands and the company Employee Familiarization Travel Program Terms and Conditions.

California applicants can access Inspirato’s California Applicant and Employee Privacy Policy here: https://www.inspirato.com/legal-pages/california-applicants/

Internal applications will not be accepted beyond the deadline listed.