Telia Company

Ready to make better happen?

Are you customer focused, and have the ability to step back to see the whole picture and not afraid to roll up your sleeves to work hands on with technology? If so, this might be your next challenge!

I am Robert Ljunggren and I lead a team of talented and customer focused consultants. Right now, we are looking for a System specialist / Technical Project Manager that will work close with our customers to help them to get the best possible solution for seamless customer meetings and smart conversations using our CCaaS platform Telia ACE. We are the market makers in Sweden offering CCaaS solutions to some of the largest organizations and businesses in Sweden and the Nordics. You will work with both existing and new customers regarding high and low technical questions and configurations. You will work independently with technical configurations as well as together with colleagues in a project, often having the technical lead. You make sure that the configuration meets customer’s requirements, both functional and design specifications.

If you want to know more about Telia ACE, you can check out our showcase pages.

Is this you?

You might have been working as a developer or have experience of technical configuration and possibly of technical project management. You have a relevant university degree in systems science or equivalent but most important is that you have a talent for learning technical systems and to handle technical challenges. You have a good understanding of what it takes to make an enterprise customer satisfied. You are a good communicator and a team player.

Since you will be communicating with many stakeholders, both externally and internally within the Telia Group, unrestricted communication in English and Swedish is a requirement both in speech and in writing. 

As a person you are:

• Structured, you break down complex situations in its components and take them on one by one
• A problem solver, you are challenged by questions that are waiting for their answers
• Positive, you see possibilities instead of problems and contribute to a positive environment
• Trustworthy, you instill confidence in customers and colleagues

Your experience:

• Experience of development or configuration of technical systems
• At least 5 years of relevant experience after graduation
• Unrestricted communication in Swedish and English both in speech and in writing
• Previous knowledge Contact Center systems is an advantage
• Experience in Javascript, Networking and VoIP is nice to have

Telia is more than a workplace

With us you will learn from skilled colleagues across international borders, joining a team that makes each other stronger and the world better by solving challenges. We are proud of our friendly atmosphere where people are excited about their work. We thrive on our diversity and ambition to deliver great products and extraordinary experiences for our customers. In a world where choices are endless, if you want to make a real impact, this is a place where you belong.

What happens next?

If you fancy joining our team, don’t hesitate to apply! If you want to know more about the job you are welcome to contact me at robert.ljunggren@teliacompany.com or LinkedIn.

We look forward to receiving your application and to making sure that your personal data is kept safely, we kindly ask you to apply through our recruitment system. We are not able to handle resumes via e-mail or equivalent. Selection will take place on an ongoing basis and this position might be filled before the application deadline. Application deadline is 14th of April 2024. During the process, required background controls will be performed.

Welcome to Telia – Join us and make better happen!