Milacron

The Senior Systems Analyst (Engineering & Manufacturing) works closely with business teams to understand and analyze how core business processes leverage and interact with the PDM/PLM, CAD, and downstream manufacturing systems (i.e., ERP, MES, MPS, etc.) and identifies key opportunities for improvement. This role will act as a liaison between business units and technical teams by capturing business requirements, functional requirements, and ROIs related to process optimization and system integration projects. Works end-to-end with end-users, developers, and stakeholders to ensure quality assurance (QA) and timely delivery of IT projects. Coordinates and manages regular upgrades, enhancements, project deployments, and maintenance of the Engineering and Manufacturing systems to ensure stability, business continuity, and compliance with IT controls. 

Responsibilities/Objectives

• Supports and aligns efforts to meet business needs
• Manages relationships and expectations by communicating regularly with stakeholders on project status and results
• Stays current with business needs and strategies; utilizes formal and informal written communication methods (i.e. emails, newsletters, PowerPoint presentations, executive updates, task lists) to communicate updates and findings related to business processes and/or systems; facilitates project meetings and presentations to diverse audiences (i.e. senior management, end-users, technical staff)
• Completes and regularly updates project documentation; manages project scope; adjusts project schedules when necessary; determines daily priorities; ensures efficient and on-time delivery of project tasks and milestones; follows proper escalation paths; and manages relationships with stakeholders
• Identifies, creates, and facilitates process design changes by conducting business and systems process analysis and design at a complex level; focuses on quality improvement and data management; ensures data is reliable, valid, and secure; develops process improvement plans; integrates new systems/processes with legacy systems/processes; and partners with business stakeholders and end-users to ensure solutions provided by IT align with long-term business strategies.
• Provides and supports the implementation of technology-driven business solutions by building relationships and partnerships with key stakeholders; identifies business needs; determines and carries out necessary processes and practices; monitors progress and results; recognizes and capitalizes on improvement opportunities; and adapts to competing demands, organizational changes and new responsibilities
• Provides project-level analysis and develops related diagrams, flows, tables, and/or graphs.
• Collaborates closely with the Engineering and Manufacturing teams to implement solutions that align with business needs/requirements and support end-users and/or testers during the QA process.
• Identifies business process improvement opportunities (proactive and reactive)
• Elicits and documents business and systems requirements (i.e., business requirements/stories, scope, use cases, diagrams)
• Assesses PDM/PLM processes and related systems used by end-user groups and identify inefficiencies in system configuration, presentation, and overall UX (User Experience)
• Demonstrates fluency in business processes and process differentiation
• Understands and negotiates needs and expectations of multiple stakeholders
• Creates and maintains issue logs, meeting minutes, meeting schedules, project summaries and updates
• Creates and maintains project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts.
• Develops and executes test plans
• Supports system conversions, upgrades, and enhancements.

Requirements

• Must have experience working on multiple projects simultaneously while handling day-to-day intake of requests/issues/defects from the business
• Strong project management skills; ability to successfully manage multiple tasks or competing priorities; strong relationship building skills & ability to negotiate
• Bachelor’s degree (IT or Computer Science focus preferred)
• Engineering
• 5+ years of proven experience as a business/systems analyst and/or systems development capacity
• 5+ years of proven experience working with a professional PDM/PLM platform as a user, developer, analyst, or system administrator.
• 5+ years of CAD experience (ThingWorx, Creo, etc.)
• 10+ years in a technology-focused or process-improvement role
• Basic understanding of relational database concepts and APIs
• Proven analytical abilities
• Exceptional interpersonal skills
• Excellent written and verbal communication skills
• Attention to detail

Who we are: 

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is a Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".